Add new respondents directly from channel discussions

When a team member posts a user's details in a shared Relatel channel, automatically create a new respondent in NPS.Today to issue an evaluation.

Try:

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

NPS.Today Explore NPS.Today →

Triggers

New form response

Fires when a form is submitted in NPS.Today.

Survey completed

Fires when a respondent finishes a survey in NPS.Today.

Response updated

Fires when an existing response is edited in NPS.Today.

Actions

Create or update form

Creates or updates a form or survey in NPS.Today.

Retrieve a response

Looks up a specific form response in NPS.Today.

Add a respondent

Adds a respondent or contact to a form in NPS.Today.

Relatel Explore Relatel →

Triggers

New message posted

Fires when a new message is posted to a channel in Relatel.

New channel created

Fires when a new channel is created in Relatel.

Mentioned in a message

Fires when your team or a keyword is mentioned in Relatel.

New file shared

Fires when a new file is shared in Relatel.

Actions

Send channel message

Posts a message to a channel in Relatel.

Send direct message

Sends a direct message to a specific person in Relatel.

Add reaction

Reacts to a message in Relatel.

Invite user to channel

Adds a user to a channel in Relatel.

Broadcast new survey submissions to team channels When a client submits a completed survey in NPS.Today, automatically post a detailed summary message into a designated channel in Relatel. See details

Send direct messages for updated form submissions When an existing form response is updated in NPS.Today, automatically send a direct message to the assigned team lead in Relatel. See details

See all NPS.Today + Relatel integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Add new respondents directly from channel discussions” between NPS.Today and Relatel?

Yes — describe it in the box above and Knit's Integrations Agent researches NPS.Today and Relatel's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect Relatel with NPS.Today?

It delivers real-time survey updates directly into chat channels, ensuring customer feedback, job applications, or support requests are addressed immediately.

Can chat messages in Relatel manage survey respondents in NPS.Today?

Yes, key team interactions or posted messages can be used to add new survey respondents or update intake forms without leaving your messaging app.