Create phone contacts from social media interactions

When a user leaves a new mention or comment in Facebook Pages, automatically create or update a contact in Nvoip to continue the conversation via text.

Try:

See all Nvoip + Facebook Pages integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Nvoip Explore Nvoip →

Triggers

New inbound SMS

Fires when a new text message is received in Nvoip.

New call

Fires when a new call comes in or out through Nvoip.

Missed call

Fires when a call is missed in Nvoip.

Call recording ready

Fires when a call recording finishes processing in Nvoip.

Actions

Send an SMS or MMS

Sends a text message through Nvoip.

Place an outbound call

Starts an outbound call via Nvoip.

Create or update a contact

Creates or updates a contact in Nvoip.

Send a voice message

Sends a recorded voice message via Nvoip.

Facebook Pages Explore Facebook Pages →

Triggers

New post published

Fires when a post goes live from Facebook Pages.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Facebook Pages.

New tracked post found

Fires when Facebook Pages finds a new post, mention or creator matching what you track.

Actions

Create or schedule a post

Creates a post in Facebook Pages or adds it to the schedule.

Reply to a comment

Posts a reply to a comment in Facebook Pages.

Add to a list

Adds a creator, account or post to a list or campaign in Facebook Pages.

Send text alerts for direct social media mentions When a new mention or comment is published on Facebook Pages, automatically send an SMS or MMS using Nvoip so your support team never misses an inquiry. See details

Queue social posts based on popular text inquiries When a new inbound SMS is received in Nvoip, automatically add a post to the queue in Facebook Pages to address trending topics publicly. See details

See all Nvoip + Facebook Pages integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Create phone contacts from social media interactions” between Nvoip and Facebook Pages?

Yes — describe it in the box above and Knit's Integrations Agent researches Nvoip and Facebook Pages's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Nvoip to Facebook Pages improve customer response times?

You can automatically send a text alert in Nvoip whenever a customer leaves an urgent mention or comment on Facebook Pages.

Can I collect contacts from social channels into my phone messaging system?

Yes, public interactions such as comments in Facebook Pages can automatically create or update a contact record in Nvoip.