When customer updated in Octane AI, sync it to Yotpo.

When a customer profile updates in Octane AI, sync customer details and quiz tags to Yotpo.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Octane AI Explore Octane AI →

Triggers

New lead captured

Fires when a new lead or contact is captured in Octane AI.

Contact enters a workflow

Fires when a contact enters an automation in Octane AI.

Contact updated

Fires when a field on a contact changes in Octane AI.

Contact unsubscribed

Fires when a contact unsubscribes in Octane AI.

Actions

Create or update a contact

Creates or updates a contact in Octane AI.

Add a contact to a campaign

Adds a contact to a workflow or campaign in Octane AI.

Send a message

Sends an email or message to a contact via Octane AI.

Apply or remove a tag

Changes a contact's tags in Octane AI.

Yotpo Explore Yotpo →

Triggers

New review

Fires when a customer leaves a new review in Yotpo.

Review updated

Fires when a review is edited or answered in Yotpo.

New survey response

Fires when a customer answers a feedback survey in Yotpo.

Actions

Send a review request

Invites a customer to leave a review with Yotpo.

Create or update a customer

Adds or updates a customer contact in Yotpo.

Reply to a review

Posts a public reply to a review in Yotpo.

Request reviews from engaged contacts When a contact is tagged in Octane AI, send a review request from Yotpo. See details

Tag contacts by rating When a new review arrives in Yotpo, tag the contact in Octane AI. See details

Sync customers When a contact is created in Octane AI, create or update the customer in Yotpo. See details

See all Octane AI + Yotpo integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When customer updated in Octane AI, sync it to Yotpo.” between Octane AI and Yotpo?

Yes — describe it in the box above and Knit's Integrations Agent researches Octane AI and Yotpo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can a campaign send a review request?

Yes. When a contact reaches a stage or tag in Octane AI, Yotpo can send a review request.

Can reviewers be segmented?

When a review arrives in Yotpo, the contact in Octane AI can be tagged by rating for follow-up campaigns.