Odoo + Support Board Integrations
Put Odoo + Support Board to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Odoo and Support Board
See the kind of workflows teams build with Odoo and Support Board below — describe the exact one you want above and the Agent builds it on demand.
Odoo + Support Board
When a new conversation starts in Support Board, create a lead or opportunity in Odoo CRM.
Open onboarding support tickets for newly closed deals
When a deal is won in Odoo, automatically create a ticket in Support Board so support engineers can initiate customer onboarding.
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Log activity in CRM when customer tickets are created
When a new ticket is created in Support Board, automatically log activity in Odoo so account managers stay informed of open customer issues.
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Update deal stages when critical support SLAs are breached
If an SLA is breached in Support Board, automatically update the deal stage in Odoo to alert sales leaders of potential account risks.
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Browse the full workflow library →
Looking to achieve something else with Odoo and Support Board?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Odoo and Support Board
Everything Odoo and Support Board can do inside a workflow — the triggers that start one and the actions that run when it fires.
Odoo Explore Odoo →
Odoo CRM is an open-source sales management module that helps businesses track leads, manage sales pipelines, and analyze deal performance.
TriggersTriggers on a new lead.
Creates a lead.
Support Board Explore Support Board →
Support Board is a customer support platform providing live chat, automated AI chatbots, and a desk ticketing system for websites.
TriggersTriggers when the status code of a conversation changes.
Triggers when the Dialogflow send a reply to a user message.
Triggers when a notification email is sent to a user or agent. Docs at https://board.support/docs/api/web#email-sent .
Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.
Triggers when a message is deleted.
Triggers when a new conversation is received in the user's chat widget.
Adds a new note to a conversation.
Create a new user in Support Board.
Deletes a note from a conversation.
Deletes a user and all linked conversations and messages.
Deletes multiple users and all linked conversations and messages.
Sends a message to Dialogflow and add the Dialogflow response to an existing conversation as a new message.
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Other Ticketing apps on Knit
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AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
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ArtiBot.ai
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Birdie Screen Recording
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BirdSeed
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BoldDesk
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Odoo + Support Board
Is there a pre-built Odoo + Support Board automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Odoo and Support Board's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Odoo or Support Board connector?
No. The Agent works whether or not Odoo or Support Board already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Odoo and Support Board?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Odoo can automatically generate a ticket in Support Board for implementation support.