Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in SMSLink, automatically log the activity on the contact's record in Odoo ERP Self Hosted.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Odoo ERP Self Hosted Explore Odoo ERP Self Hosted →

Triggers

New contact or lead

Fires when a new contact or lead is added to Odoo ERP Self Hosted.

Contact updated

Fires when a field on a contact changes in Odoo ERP Self Hosted.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Odoo ERP Self Hosted.

Deal won

Fires when a deal is marked won in Odoo ERP Self Hosted.

Actions

Create or update contact

Creates or updates a contact in Odoo ERP Self Hosted.

Create deal

Creates a new deal in Odoo ERP Self Hosted.

Update record stage

Moves a deal or record to a new stage in Odoo ERP Self Hosted.

Log activity

Logs a call, email, or note against a record in Odoo ERP Self Hosted.

SMSLink Explore SMSLink →

Triggers

New inbound SMS

Fires when a new text message is received in SMSLink.

New call

Fires when a new call comes in or out through SMSLink.

Missed call

Fires when a call is missed in SMSLink.

Call recording ready

Fires when a call recording finishes processing in SMSLink.

Actions

Send an SMS or MMS

Sends a text message through SMSLink.

Place an outbound call

Starts an outbound call via SMSLink.

Create or update a contact

Creates or updates a contact in SMSLink.

Send a voice message

Sends a recorded voice message via SMSLink.

Send text messages to newly created leads When a new lead is created in Odoo ERP Self Hosted, automatically send a welcome SMS via SMSLink to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Odoo ERP Self Hosted, send an automated SMS via SMSLink to confirm details with the client. See details

See all Odoo ERP Self Hosted + SMSLink integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Odoo ERP Self Hosted and SMSLink?

Yes — describe it in the box above and Knit's Integrations Agent researches Odoo ERP Self Hosted and SMSLink's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Odoo ERP Self Hosted and SMSLink help track phone communications?

Inbound calls, text messages, and missed calls handled in SMSLink can automatically log activities or update lead profiles directly inside Odoo ERP Self Hosted.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Odoo ERP Self Hosted can prompt SMSLink to send an automated SMS confirmation or message to the client.