Update client records when survey responses change

When a client updates their survey details in Cognito Forms, update their customer record in OfficeMaps so hosts have current information.

Try:

See all OfficeMaps + Cognito Forms integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

OfficeMaps Explore OfficeMaps →

Triggers

New booking made

Fires when a new booking or appointment is made in OfficeMaps.

Booking rescheduled or canceled

Fires when a booking in OfficeMaps is changed or canceled.

New customer

Fires when a new customer books for the first time in OfficeMaps.

Actions

Create a booking

Creates a new booking or appointment in OfficeMaps.

Cancel or reschedule a booking

Cancels or moves a booking in OfficeMaps.

Create or update a customer

Creates or updates a customer record in OfficeMaps.

Add the booking to a calendar

Adds a booking from OfficeMaps to a connected calendar.

Cognito Forms Explore Cognito Forms →

Triggers

New form response

Fires when a form is submitted in Cognito Forms.

Survey completed

Fires when a respondent finishes a survey in Cognito Forms.

Response updated

Fires when an existing response is edited in Cognito Forms.

Actions

Create or update form

Creates or updates a form or survey in Cognito Forms.

Retrieve a response

Looks up a specific form response in Cognito Forms.

Add a respondent

Adds a respondent or contact to a form in Cognito Forms.

Schedule appointments directly from intake form submissions When a user submits a qualifying response in Cognito Forms, automatically create a booking in OfficeMaps with their submitted contact details. See details

Send intake questionnaires when appointments are scheduled When a new customer books in OfficeMaps, add them as a respondent in Cognito Forms so they receive a pre-meeting survey. See details

See all OfficeMaps + Cognito Forms integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Update client records when survey responses change” between OfficeMaps and Cognito Forms?

Yes — describe it in the box above and Knit's Integrations Agent researches OfficeMaps and Cognito Forms's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does linking Cognito Forms and OfficeMaps streamline appointment booking?

When clients complete intake surveys in Cognito Forms, their details are passed into OfficeMaps to automatically create appointment bookings.

Can new bookings in OfficeMaps send intake forms in Cognito Forms?

Yes, booking a new meeting in OfficeMaps can add the client as a respondent in Cognito Forms so intake forms go out ahead of time.