Create project tasks from chat mentions

When someone is mentioned in a message in Slack, automatically create a task in OneDesk to track the follow-up work.

Try:

See all OneDesk + Slack integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

OneDesk Explore OneDesk →

Triggers

New task created

Fires when a new task or card is created in OneDesk.

Task completed

Fires when a task in OneDesk is marked complete.

Due date approaching

Fires when a task's due date in OneDesk is coming up.

Comment added

Fires when a comment is added to a task in OneDesk.

Actions

Create task

Creates a new task in OneDesk.

Update task

Updates a task's status or assignee in OneDesk.

Add comment

Posts a comment on a task in OneDesk.

Move task

Moves a task in OneDesk to a different board or list.

Slack Explore Slack →

Triggers

New message posted to a channel

Fires when a new message is posted to a channel in Slack.

Mentioned in a message

Fires when your team or a keyword is mentioned in Slack.

New channel created

Fires when a new channel is created in Slack.

New file shared

Fires when a new file is shared in Slack.

Actions

Send a channel message

Posts a message to a channel in Slack.

Send a direct message

Sends a direct message to a person in Slack.

Create a channel

Creates a new channel in Slack.

Invite a user to a channel

Adds a user to a channel in Slack.

Send task completion alerts to team channels When a task is completed in OneDesk, automatically post a message in Slack so the rest of the team knows the work is finished. See details

Alert team members about upcoming task due dates When a task due date is approaching in OneDesk, send a direct message in Slack so assignees stay on schedule. See details

See all OneDesk + Slack integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create project tasks from chat mentions” between OneDesk and Slack?

Yes — describe it in the box above and Knit's Integrations Agent researches OneDesk and Slack's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can my team get alerted in chat when deadlines are approaching?

Yes, when a task due date is approaching in OneDesk, you can send an automated message or direct alert in Slack.

How can I turn chat conversations into project tasks?

When a team member is mentioned in a message in Slack, you can automatically create a task in OneDesk.