Convert form responses into CRM contacts

When a prospect submits a new form response in OneLocal LocalReviews, automatically create or update their contact profile in Act!.

Try:

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

OneLocal LocalReviews Explore OneLocal LocalReviews →

Triggers

New form response

Fires when a form is submitted in OneLocal LocalReviews.

Survey completed

Fires when a respondent finishes a survey in OneLocal LocalReviews.

Response updated

Fires when an existing response is edited in OneLocal LocalReviews.

Actions

Create or update form

Creates or updates a form or survey in OneLocal LocalReviews.

Retrieve a response

Looks up a specific form response in OneLocal LocalReviews.

Add a respondent

Adds a respondent or contact to a form in OneLocal LocalReviews.

Act! Explore Act! →

Triggers

New lead created

Fires when a new lead or contact is created in Act!.

Deal stage changed

Fires when a deal moves to a new stage in Act!.

Deal won

Fires when a deal is marked won in Act!.

Contact updated

Fires when a field on a contact changes in Act!.

Actions

Create or update contact

Creates or updates a contact in Act!.

Create deal

Creates a new deal in Act!.

Update deal stage

Moves a deal to a new stage in Act!.

Log activity

Logs a call, email, or note against a record in Act!.

Send customer feedback surveys on closed deals When a deal is marked won in Act!, automatically add the customer as a respondent in OneLocal LocalReviews to gather post-sale feedback. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in OneLocal LocalReviews, automatically log the activity under their profile in Act! so reps see customer sentiment. See details

See all OneLocal LocalReviews + Act! integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Convert form responses into CRM contacts” between OneLocal LocalReviews and Act!?

Yes — describe it in the box above and Knit's Integrations Agent researches OneLocal LocalReviews and Act!'s public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Act!?

Yes, inbound responses from OneLocal LocalReviews can instantly generate new lead records or deals in Act! without manual data entry.

Can I send survey invitations based on deal updates in Act!?

Yes, when a deal is won or updated in Act!, you can automatically add the contact as a respondent in OneLocal LocalReviews to collect feedback.