Process incoming text messages with AI
When a customer sends an SMS to Onoff Business, run an agent in Agents to analyze the inquiry and generate an appropriate response.
See all Onoff Business + Agents integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Onoff Business Explore Onoff Business →
TriggersFires when a new text message is received in Onoff Business.
Fires when a new call comes in or out through Onoff Business.
Fires when a call is missed in Onoff Business.
Fires when a call recording finishes processing in Onoff Business.
Sends a text message through Onoff Business.
Starts an outbound call via Onoff Business.
Creates or updates a contact in Onoff Business.
Sends a recorded voice message via Onoff Business.
Agents Explore Agents →
TriggersFires when an Agents agent finishes a task or run.
Fires when an Agents agent finishes a call or conversation.
Fires when an Agents agent marks a lead qualified.
Triggers an Agents agent or tool with a set of inputs.
Has an Agents agent place an outbound call.
Adds a lead to an outreach campaign in Agents.
More Onoff Business + Agents workflows
Text newly qualified leads automatically
When Agents successfully qualifies a prospect, instantly send them a personalized text message through Onoff Business to schedule next steps.
See details
Save conversation outcomes to phone contact records
After an AI conversation finishes in Agents, automatically update the corresponding contact details in Onoff Business with key notes from the call.
See details
See all Onoff Business + Agents integrations → · Browse the full workflow library →
Common questions
Can Knit build “Process incoming text messages with AI” between Onoff Business and Agents?
Yes — describe it in the box above and Knit's Integrations Agent researches Onoff Business and Agents's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
What are the benefits of integrating Agents with Onoff Business?
Linking Agents and Onoff Business allows you to automate phone calls and SMS messaging based on AI interactions, ensuring prospects receive immediate touchpoints.
Can AI agents handle responses to incoming text messages?
Yes, when an inbound text arrives in Onoff Business, Agents can evaluate the message and run automated follow-up steps immediately.