Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in WhatsApp Business, automatically log the activity on the contact's record in onOffice enterprise.
See all onOffice enterprise + WhatsApp Business integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
onOffice enterprise Explore onOffice enterprise →
TriggersFires when a new contact or lead is added to onOffice enterprise.
Fires when a field on a contact changes in onOffice enterprise.
Fires when a deal, case or record moves to a new stage in onOffice enterprise.
Fires when a deal is marked won in onOffice enterprise.
Creates or updates a contact in onOffice enterprise.
Creates a new deal in onOffice enterprise.
Moves a deal or record to a new stage in onOffice enterprise.
Logs a call, email, or note against a record in onOffice enterprise.
WhatsApp Business Explore WhatsApp Business →
TriggersFires when a new text message is received in WhatsApp Business.
Fires when a new call comes in or out through WhatsApp Business.
Fires when a call is missed in WhatsApp Business.
Fires when a call recording finishes processing in WhatsApp Business.
Sends a text message through WhatsApp Business.
Starts an outbound call via WhatsApp Business.
Creates or updates a contact in WhatsApp Business.
Sends a recorded voice message via WhatsApp Business.
More onOffice enterprise + WhatsApp Business workflows
Send text messages to newly created leads
When a new lead is created in onOffice enterprise, automatically send a welcome SMS via WhatsApp Business to establish immediate contact.
See details
Dispatch text confirmations on won deals
When a deal is won in onOffice enterprise, send an automated SMS via WhatsApp Business to confirm details with the client.
See details
See all onOffice enterprise + WhatsApp Business integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log inbound calls and missed calls in CRM” between onOffice enterprise and WhatsApp Business?
Yes — describe it in the box above and Knit's Integrations Agent researches onOffice enterprise and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting onOffice enterprise and WhatsApp Business help track phone communications?
Inbound calls, text messages, and missed calls handled in WhatsApp Business can automatically log activities or update lead profiles directly inside onOffice enterprise.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in onOffice enterprise can prompt WhatsApp Business to send an automated SMS confirmation or message to the client.