Ooma Office Microsoft Office 365

Ooma Office + Microsoft Office 365 Integrations, Built by an AI Agent

Put Ooma Office + Microsoft Office 365 to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Ooma Office and Microsoft Office 365 below — describe the exact one you want above and the Agent builds it on demand.

Ooma Office + Microsoft Office 365 When an incoming call is received in Ooma Office, log call activity to Microsoft Office 365. See details
Send SMS alerts when emails bounce When an urgent email bounces in Microsoft Office 365, automatically send a text message via Ooma Office to request updated contact details. See details
Send email summaries for missed phone calls When a call is missed in Ooma Office, send an email alert in Microsoft Office 365 so your team can quickly follow up. See details
Create draft follow-up emails when text messages arrive When a customer sends a new inbound text in Ooma Office, automatically create a labeled email draft in Microsoft Office 365 for formal response. See details

Browse the full workflow library →

Looking to achieve something else with Ooma Office and Microsoft Office 365?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Ooma Office and Microsoft Office 365

Everything Ooma Office and Microsoft Office 365 can do inside a workflow — the triggers that start one and the actions that run when it fires.

Ooma Office Explore Ooma Office →

Ooma Office is a cloud-based business phone system offering virtual receptionist, voice calling, text messaging, and conference call solutions.

Triggers
New Call

Triggers when a new call occurs, such as a new incoming or outgoing call. Use filters to narrow by direction if needed.

Call Ended

Triggers when a call ends — typically after the caller or callee hangs up.

New Call Recording

Triggers when a new call recording is created.

New Failed SMS

Triggers when an SMS fails.

New Incoming Call

Triggers when a new incoming call occurs.

New Missed Call

Triggers when there is a new missed call.

Actions
Create Contact

Creates a new business contact

Send SMS

Sends a new SMS message with text provided by you

Microsoft Office 365 Explore Microsoft Office 365 →

Microsoft Office 365 is a cloud-based productivity suite providing access to email, document creation, cloud storage, and enterprise collaboration applications.

Triggers
Calendar Event Start

Triggers at a specified time before an event in your calendar starts.

New Attachment

Triggers when there is a new attachment.

New Calendar Event

Triggers when a new event is created in your calendar.

New Contact

Triggers when a new contact is added to your account

New Email

Triggers when a new e-mail is received in your inbox.

New Email Matching Search

Triggers when a new e-mail is received in your inbox that matches a search.

Actions
Add Attendees to Calendar Event

Adds attendees to a calendar event.

Set Categories on an Email

Sets the categories applied to an email.

Add User to Distribution List

Adds a user to a distribution list or group. Only available in Microsoft 365 Business accounts that have organizational directories.

Copy Email

Create a copy of an email in another folder.

Create Event

Create an event in the calendar of your choice.

Create Contact

Creates a new contact.

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Customer Stories

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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Ooma Office + Microsoft Office 365

Is there a pre-built Ooma Office + Microsoft Office 365 automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Ooma Office and Microsoft Office 365's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Ooma Office or Microsoft Office 365 connector?

No. The Agent works whether or not Ooma Office or Microsoft Office 365 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why combine Microsoft Office 365 and Ooma Office?

Combining email and SMS ensures critical messages get seen promptly by switching channels if an email bounces or a call is missed.

Can an incoming call generate an email?

Yes, missed calls or available voice recordings in Ooma Office can automatically generate email notifications or drafts in Microsoft Office 365.

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