Turn survey bug reports into developer tickets

When a user completes a bug report survey in Forms for Slack, automatically create a detailed issue in OpsGenie for your engineering team to investigate.

Try:

See all OpsGenie + Forms for Slack integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

OpsGenie Explore OpsGenie →

Triggers

New issue captured

Fires when a new error or issue is captured in OpsGenie.

Issue status changed

Fires when an issue's status changes in OpsGenie.

Deployment tracked

Fires when a new deployment is tracked in OpsGenie.

Actions

Create issue

Creates or updates an issue in OpsGenie.

Assign issue

Assigns an issue in OpsGenie to a teammate.

Resolve issue

Resolves or mutes an issue in OpsGenie.

Forms for Slack Explore Forms for Slack →

Triggers

New form response

Fires when a form is submitted in Forms for Slack.

Survey completed

Fires when a respondent finishes a survey in Forms for Slack.

Response updated

Fires when an existing response is edited in Forms for Slack.

Actions

Create or update form

Creates or updates a form or survey in Forms for Slack.

Retrieve a response

Looks up a specific form response in Forms for Slack.

Add a respondent

Adds a respondent or contact to a form in Forms for Slack.

Log resolved issue details back to user response records When an issue is resolved in OpsGenie, automatically update the corresponding respondent entry in Forms for Slack to keep customer feedback loops closed. See details

Assign priority developer tasks from feature request forms When a new form submission is received in Forms for Slack, automatically create and assign an issue to a developer in OpsGenie based on the request category. See details

See all OpsGenie + Forms for Slack integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Turn survey bug reports into developer tickets” between OpsGenie and Forms for Slack?

Yes — describe it in the box above and Knit's Integrations Agent researches OpsGenie and Forms for Slack's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can customer feedback forms feed into engineering tasks?

When users submit a bug report or survey in Forms for Slack, a structured issue is automatically created in OpsGenie for developers to triage.

Can survey tools gather follow-up details based on issue updates?

Yes, when an issue status changes or is resolved in OpsGenie, you can update form records or add respondents in Forms for Slack for follow-up testing.