Execute store API requests from social comments
When a customer leaves a new comment or mention on Instagram for Business, execute a custom API request in Order Desk to sync engagement data.
See all Order Desk + Instagram for Business integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Order Desk Explore Order Desk →
TriggersFires when a new order or shipment is created in Order Desk.
Fires when a shipment is picked up, in transit or delivered in Order Desk.
Fires when a shipping label is created in Order Desk.
Creates a shipping or delivery order in Order Desk.
Creates a shipment and books the carrier in Order Desk.
Looks up the tracking status of a shipment in Order Desk.
Instagram for Business Explore Instagram for Business →
TriggersFires when a post goes live from Instagram for Business.
Fires when your brand is mentioned or a post gets a comment in Instagram for Business.
Fires when Instagram for Business finds a new post, mention or creator matching what you track.
Creates a post in Instagram for Business or adds it to the schedule.
Posts a reply to a comment in Instagram for Business.
Adds a creator, account or post to a list or campaign in Instagram for Business.
More Order Desk + Instagram for Business workflows
Schedule social posts when new affiliates are approved
When a new affiliate is approved in Order Desk, automatically create and schedule a promotional welcome post in Instagram for Business.
See details
Queue social updates for top affiliate commission milestones
When an affiliate earns a milestone commission in Order Desk, add a congratulatory post to your queue in Instagram for Business.
See details
See all Order Desk + Instagram for Business integrations → · Browse the full workflow library →
Common questions
Can Knit build “Execute store API requests from social comments” between Order Desk and Instagram for Business?
Yes — describe it in the box above and Knit's Integrations Agent researches Order Desk and Instagram for Business's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect my store on Order Desk with social management on Instagram for Business?
Integrating both systems allows store milestones like affiliate achievements to automatically generate engaging social posts without manual effort.
Can social media interactions run updates in my store?
Yes, receiving new mentions or comments on Instagram for Business can execute custom API requests in Order Desk to log engagement or award promotional credits.