OtterText Twilio

OtterText + Twilio Integrations, Built by an AI Agent

Put OtterText + Twilio to work with AI and enterprise-grade automation

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See the kind of workflows teams build with OtterText and Twilio below — describe the exact one you want above and the Agent builds it on demand.

OtterText + Twilio When a form is submitted in OtterText, trigger a secondary SMS workflow in Twilio. See details
Send instant text messages to newly captured leads When a prospective lead is captured in OtterText, automatically send a welcome text message using Twilio to boost quick engagement. See details
Tag contacts in marketing workflows from inbound texts When a customer sends an inbound SMS to Twilio, automatically apply a tag to their profile in OtterText to refine their marketing segment. See details
Add missed callers to targeted nurture campaigns When a caller is missed in Twilio, create or update their contact in OtterText and enroll them into an automated follow-up campaign. See details

Browse the full workflow library →

Looking to achieve something else with OtterText and Twilio?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for OtterText and Twilio

Everything OtterText and Twilio can do inside a workflow — the triggers that start one and the actions that run when it fires.

OtterText Explore OtterText →

OtterText is an automated SMS marketing platform designed to help businesses send targeted text campaigns and engage customers.

Triggers
Form Submitted

Triggers when a customer submits a form on the website opt-in page or chat.

Message Received

Triggers when a new message is received from an opted in customer or a new customer.

Actions
Add Contact

Customer will be matched based on the phone number provided. If customer not found then a new customer will be added and an Opt in message will be sent

Create a Sale

Creates a sale in the OtterText account

Deletes a Sale

Delete a sale by external sale ID

Send Message (Instant)

Instantly send a message to a customer. (customer must be opted-in)

Send Message (Scheduled)

Schedule a message to send to a customer. (customer must be opted-in)

Send Message Template

Send one of your templated messages to a customer. (customer must be opted-in)

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Enterprise-grade security

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about OtterText + Twilio

Is there a pre-built OtterText + Twilio automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches OtterText and Twilio's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built OtterText or Twilio connector?

No. The Agent works whether or not OtterText or Twilio already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can inbound text messages update contact records in marketing campaigns?

Yes, receiving an SMS in Twilio can automatically update contact details and apply relevant tags in OtterText.

How quickly can text messages be sent after a lead submits a form?

As soon as a lead is captured in OtterText, Twilio can immediately send a welcome SMS or MMS to start the conversation.

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