Notify clients by SMS when appointments are rescheduled or canceled

When an appointment status changes in OwnerRez, send an automated text message from Heymarket SMS so the client is immediately updated.

Try:

See all OwnerRez + Heymarket SMS integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

OwnerRez Explore OwnerRez →

Triggers

New booking made

Fires when a new booking or appointment is made in OwnerRez.

Booking rescheduled or canceled

Fires when a booking in OwnerRez is changed or canceled.

New customer

Fires when a new customer books for the first time in OwnerRez.

Actions

Create a booking

Creates a new booking or appointment in OwnerRez.

Cancel or reschedule a booking

Cancels or moves a booking in OwnerRez.

Create or update a customer

Creates or updates a customer record in OwnerRez.

Add the booking to a calendar

Adds a booking from OwnerRez to a connected calendar.

Heymarket SMS Explore Heymarket SMS →

Triggers

New inbound SMS

Fires when a new text message is received in Heymarket SMS.

New call

Fires when a new call comes in or out through Heymarket SMS.

Missed call

Fires when a call is missed in Heymarket SMS.

Call recording ready

Fires when a call recording finishes processing in Heymarket SMS.

Actions

Send an SMS or MMS

Sends a text message through Heymarket SMS.

Place an outbound call

Starts an outbound call via Heymarket SMS.

Create or update a contact

Creates or updates a contact in Heymarket SMS.

Send a voice message

Sends a recorded voice message via Heymarket SMS.

Send text confirmation for new client appointments When a customer makes a new booking in OwnerRez, automatically send a personalized SMS confirmation from Heymarket SMS to reduce no-shows. See details

Create customer profiles from incoming phone calls When a new call or text arrives in Heymarket SMS, automatically create or update a customer record in OwnerRez so scheduling details are ready to go. See details

See all OwnerRez + Heymarket SMS integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Notify clients by SMS when appointments are rescheduled or canceled” between OwnerRez and Heymarket SMS?

Yes — describe it in the box above and Knit's Integrations Agent researches OwnerRez and Heymarket SMS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in OwnerRez, an automated SMS notification can be sent via Heymarket SMS instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in Heymarket SMS creates or updates a customer record in OwnerRez to follow up and schedule a call back.