PagerDuty + TOPdesk Integrations
Put PagerDuty + TOPdesk to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between PagerDuty and TOPdesk
See the kind of workflows teams build with PagerDuty and TOPdesk below — describe the exact one you want above and the Agent builds it on demand.
PagerDuty + TOPdesk
When a new or updated incident occurs in PagerDuty, automatically create an incident in TOPdesk.
Mirror bug reports across engineering teams
When a new issue is captured in PagerDuty, automatically create a corresponding issue in TOPdesk to keep cross-functional teams aligned.
See details
Sync status updates between tracking systems
When an issue status changes in TOPdesk, update the corresponding issue in PagerDuty so both platforms reflect current progress.
See details
Auto-resolve linked issues upon deployment
When a successful deployment is tracked in PagerDuty, automatically set the associated issue to resolved in TOPdesk.
See details
Browse the full workflow library →
Looking to achieve something else with PagerDuty and TOPdesk?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for PagerDuty and TOPdesk
Everything PagerDuty and TOPdesk can do inside a workflow — the triggers that start one and the actions that run when it fires.
PagerDuty Explore PagerDuty →
An incident response platform that monitors IT systems, sends real-time alerts, and orchestrates operational workflows for engineering teams.
Knit's Integrations Agent builds PagerDuty's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against PagerDuty's API.
TOPdesk Explore TOPdesk →
An IT service management software that manages incident tickets, IT asset inventories, and facility service desk operations.
TriggersTriggers when a new Major Incident is created.
Triggers when a new first line incident is created.
Triggers when a new incident is created.
Triggers when a new second line incident is created.
Triggers when an Incident is updated.
Create an incident
Update incident by number
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Explore more Developer Tools integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
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A cloud-based patch management and remote monitoring software that secures endpoint devices and software installations.
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A monitoring and observability service that tracks metrics, logs, and server infrastructure across AWS resources.
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A fully managed message queuing service that enables decoupled and scalable cloud microservices, distributed systems, and serverless applications.
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Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about PagerDuty + TOPdesk
Is there a pre-built PagerDuty + TOPdesk automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches PagerDuty and TOPdesk's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built PagerDuty or TOPdesk connector?
No. The Agent works whether or not PagerDuty or TOPdesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why sync two different developer tools together?
Cross-team collaboration often requires mirroring issues or status changes from an internal tracker in PagerDuty over to a partner platform in TOPdesk.
Will resolving a bug in one platform automatically close it in the other?
Yes, updates like status changes or issue resolutions in PagerDuty can automatically update and resolve corresponding items in TOPdesk.