Send payment recovery emails for failed charges

When a payment fails in PayFacile, automatically send a transactional email via Brevo guiding the customer to update their payment details.

Try:

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

PayFacile Explore PayFacile →

Triggers

New customer

Fires when a new customer is created in PayFacile.

Subscription canceled

Fires when a subscription is canceled in PayFacile.

New invoice generated

Fires when a new invoice is generated in PayFacile.

Payment failed

Fires when a payment attempt fails in PayFacile.

Actions

Create customer

Creates a new customer in PayFacile.

Create subscription

Creates a new subscription in PayFacile.

Cancel subscription

Cancels an existing subscription in PayFacile.

Update customer

Updates a customer's billing details in PayFacile.

Brevo Explore Brevo →

Triggers

New subscriber added

Fires when a new subscriber is added in Brevo.

Subscriber unsubscribed

Fires when a contact unsubscribes in Brevo.

Email opened or clicked

Fires when a subscriber opens or clicks a campaign in Brevo.

Actions

Add or update a subscriber

Creates or updates a subscriber in Brevo.

Unsubscribe a contact

Unsubscribes a contact in Brevo.

Add a subscriber to a list

Adds a subscriber to a list or segment in Brevo.

Send a transactional email

Sends a one-off transactional email via Brevo.

Keep customer preference records up to date When a subscriber unsubscribes in Brevo, update their customer profile in PayFacile to align contact preferences across billing and marketing. See details

Enroll canceled subscribers in win-back campaigns When a subscription is canceled in PayFacile, automatically add the subscriber to a re-engagement list in Brevo. See details

See all PayFacile + Brevo integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Send payment recovery emails for failed charges” between PayFacile and Brevo?

Yes — describe it in the box above and Knit's Integrations Agent researches PayFacile and Brevo's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Brevo and PayFacile help reduce subscriber churn?

When payment failures or subscription cancellations happen in PayFacile, automated workflows can immediately route customers into targeted re-engagement or recovery email sequences in Brevo.

Can subscriber preference updates in Brevo reflect in PayFacile?

Yes, when contacts unsubscribe or update preferences in Brevo, workflows can automatically update their customer profile in PayFacile to maintain consistent communication preferences.