Send exit surveys when subscriptions are canceled
When a subscription is canceled in Payload, automatically add the customer as a respondent in Typeform to collect exit feedback.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Payload Explore Payload →
TriggersFires when a new customer is created in Payload.
Fires when a subscription is canceled in Payload.
Fires when a new invoice is generated in Payload.
Fires when a payment attempt fails in Payload.
Creates a new customer in Payload.
Creates a new subscription in Payload.
Cancels an existing subscription in Payload.
Updates a customer's billing details in Payload.
Typeform Explore Typeform →
TriggersFires when a form is submitted in Typeform.
Fires when a respondent finishes a survey in Typeform.
Fires when an existing response is edited in Typeform.
Creates or updates a form or survey in Typeform.
Looks up a specific form response in Typeform.
Adds a respondent or contact to a form in Typeform.
More Payload + Typeform workflows
Create subscribers from sign-up form responses
When a customer submits a registration form in Typeform, automatically create a new customer and subscription profile in Payload.
See details
Update customer records based on updated form details
When a form response is updated in Typeform, automatically update the matching customer details in Payload to keep billing information accurate.
See details
See all Payload + Typeform integrations → · Browse the full workflow library →
Common questions
Can Knit build “Send exit surveys when subscriptions are canceled” between Payload and Typeform?
Yes — describe it in the box above and Knit's Integrations Agent researches Payload and Typeform's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Typeform and Payload streamline subscription workflows?
Form entries in Typeform can automatically create subscribers in Payload, while subscription changes in Payload can initiate automated survey outreach.
Can survey responses update existing subscriber records?
Yes, when a customer submits or updates information in Typeform, their contact and billing profile in Payload can update automatically.