Phone.com + Microsoft Teams Integrations
Put Phone.com + Microsoft Teams to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Phone.com and Microsoft Teams
See the kind of workflows teams build with Phone.com and Microsoft Teams below — describe the exact one you want above and the Agent builds it on demand.
Phone.com + Microsoft Teams
When a new inbound SMS is received on Phone.com, post the message body to a channel in Microsoft Teams.
Notify team channels about missed phone calls
When a call goes unanswered in Phone.com, automatically post an alert message in a Microsoft Teams channel so a representative can follow up.
See details
Share incoming text messages with support teams
When a customer sends a new inbound SMS to Phone.com, post the text content to a shared channel in Microsoft Teams for real-time visibility.
See details
Send outbound SMS updates from chat mentions
When a team member is mentioned in a dedicated Microsoft Teams channel, automatically send a follow-up text message to the customer via Phone.com.
See details
Browse the full workflow library →
Looking to achieve something else with Phone.com and Microsoft Teams?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Phone.com and Microsoft Teams
Everything Phone.com and Microsoft Teams can do inside a workflow — the triggers that start one and the actions that run when it fires.
Phone.com Explore Phone.com →
A cloud-based business phone system offering voice calls, text messaging, call routing, and virtual phone numbers.
TriggersTriggers when an inbound or outbound call is terminated on your Phone.com account.
Triggers when a new log entry is created for a call. Note: Multiple log entries can be created for each call.
Triggers when a new inbound or outbound call is initiated on your Phone.com account.
Triggers when an inbound or outbound call's status was updated.
Triggers when a new call recording is created on your Phone.com account.
Triggers when a new SMS was received.
Creates a two-legged call and connect the two call legs to one another. Make Call lets you select your outbound caller ID on the call legs.
Creates contact in address book.
Sends an SMS via your Phone.com phone number.
Microsoft Teams Explore Microsoft Teams →
Microsoft Teams is a workspace collaboration software combining persistent chat, video meetings, file storage, and application integration.
TriggersTriggers when a new channel is created within a team.
Triggers when a member or highlight word is mentioned in a channel. Requires installation of the Zapier app from the Teams Store.
Triggers when a new message is received in a chat.
Triggers when a new chat is created.
Triggers when a new member is added to a team. Requires installation of the Zapier app from the Teams Store.
Triggers when a new message is posted in a channel. Requires installation of the Zapier app from the Teams Store.
Creates a new channel within a team. Requires installation of the Zapier app from the Teams Store.
Creates a new one-on-one chat between you and a team member.
Creates a new chat (one-on-one or group) and sends an initial message. If you select only yourself, no chat is created — the message is sent to your own Teams chat (shown as "(You)" in the Chat dropdown).
Edit an existing message in a chat.
Creates a new private channel within a team. Requires installation of the Zapier app from the Teams Store.
Creates a reply to a channel message.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Other Team Chat apps on Knit
Explore more Team Chat integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnywhereWorks
AnywhereWorks is team chat software that facilitates instant messaging, video meetings, and remote team collaboration.
Chanty
Chanty is a team messaging application featuring group chat, voice messages, video calls, and integrated task management tools.
Chatwork
Chatwork is a business messaging platform that combines group chat, task management, video calling, and file sharing for team collaboration.
Discord
Discord is a voice, video, and text communication platform popular among communities, gaming groups, and online topic discussions.
Flock
A business communication and team messaging app that provides channels, video conferencing, and productivity tools in one interface.
Glip
A team messaging and collaboration software by RingCentral featuring group chat, video meetings, and task assignment.
Google Chat
Google Chat is a team communication service developed by Google that enables direct messaging and collaborative group rooms for organizations.
JANDI
JANDI is an enterprise group messaging software designed for workplace communication, project discussion, and cloud file sharing across teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Phone.com + Microsoft Teams
Is there a pre-built Phone.com + Microsoft Teams automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Phone.com and Microsoft Teams's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Phone.com or Microsoft Teams connector?
No. The Agent works whether or not Phone.com or Microsoft Teams already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why integrate Phone.com with Microsoft Teams?
It ensures your team gets immediate visibility into caller updates, missed calls, and incoming text messages without needing to log into separate telephony dashboards.
Can team members initiate customer communications from Microsoft Teams?
Yes, posting specific messages or mentions in Microsoft Teams can initiate text messages or voice broadcasts sent via Phone.com.