Turn channel messages into development issues

When a new message is posted to a channel in Google Chat, automatically create an issue in Pingdom to ensure feedback is logged.

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See all Pingdom + Google Chat integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Pingdom Explore Pingdom →

Triggers

New issue captured

Fires when a new error or issue is captured in Pingdom.

Issue status changed

Fires when an issue's status changes in Pingdom.

Deployment tracked

Fires when a new deployment is tracked in Pingdom.

Actions

Create issue

Creates or updates an issue in Pingdom.

Assign issue

Assigns an issue in Pingdom to a teammate.

Resolve issue

Resolves or mutes an issue in Pingdom.

Google Chat Explore Google Chat →

Triggers

New message posted to a channel

Fires when a new message is posted to a channel in Google Chat.

Mentioned in a message

Fires when your team or a keyword is mentioned in Google Chat.

New channel created

Fires when a new channel is created in Google Chat.

New file shared

Fires when a new file is shared in Google Chat.

Actions

Send a channel message

Posts a message to a channel in Google Chat.

Send a direct message

Sends a direct message to a person in Google Chat.

Create a channel

Creates a new channel in Google Chat.

Invite a user to a channel

Adds a user to a channel in Google Chat.

Notify team channels of critical software issues When a new issue is captured in Pingdom, automatically send a channel message in Google Chat so engineers can respond quickly. See details

Broadcast deployment status to team channels When a deployment is tracked in Pingdom, post an automated channel message in Google Chat to keep everyone up to date. See details

See all Pingdom + Google Chat integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Turn channel messages into development issues” between Pingdom and Google Chat?

Yes — describe it in the box above and Knit's Integrations Agent researches Pingdom and Google Chat's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can developers report issues without leaving their chat application?

Yes, when a message or file is shared in Google Chat, you can automatically create a new tracking issue in Pingdom.

How do engineering teams receive deployment updates in real time?

Whenever a deployment is tracked in Pingdom, an automated notification message is sent to a specified channel in Google Chat.