Send chat messages to Plek groups for new TOPdesk incidents.

When an incident is reported in TOPdesk, send an alert chat message to a group in Plek.

Try:

See all Plek + TOPdesk integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Plek Explore Plek →

Triggers

New post or update shared

Fires when a new post or update is shared in Plek.

New comment or review

Fires when someone comments on or reviews an item in Plek.

Task assigned

Fires when a task is assigned to someone in Plek.

Actions

Create a post or update

Posts an update or announcement in Plek.

Create a task

Creates a new task in Plek.

Create a project or space

Creates a new project or workspace in Plek.

Share a file or folder

Shares a file or folder in Plek.

TOPdesk Explore TOPdesk →

Triggers

New ticket

Fires when a new ticket or incident is logged in TOPdesk.

Ticket updated

Fires when a ticket or incident is updated in TOPdesk.

New record

Fires when a new user, client or device record is added in TOPdesk.

Actions

Create ticket

Creates a ticket or incident in TOPdesk.

Update ticket

Updates an existing ticket or incident in TOPdesk.

Add note

Adds a note to a ticket in TOPdesk.

Announce new software deployments to the team When a software deployment is tracked in TOPdesk, automatically post a release update in Plek to inform non-technical stakeholders. See details

Convert team feedback into engineering issues When a team member posts a review or comment in Plek, create a corresponding issue in TOPdesk for developer triage. See details

Create collaboration tasks when issues are updated When an issue status changes in TOPdesk, automatically update or create a task in Plek so project managers can track progress. See details

See all Plek + TOPdesk integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send chat messages to Plek groups for new TOPdesk incidents.” between Plek and TOPdesk?

Yes — describe it in the box above and Knit's Integrations Agent researches Plek and TOPdesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why integrate developer tools with project collaboration platforms?

It bridges the gap between software engineers and non-technical stakeholders, ensuring everyone stays updated on product progress without manual updates.

Can feedback in a collaboration space turn into actionable development work?

Yes, constructive feedback or comments in Plek can automatically create assigned engineering issues in TOPdesk.