Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Ricochet - Speed to Contact, automatically log the activity on the contact's record in Pluto.

Try:

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Pluto Explore Pluto →

Triggers

New contact or lead

Fires when a new contact or lead is added to Pluto.

Contact updated

Fires when a field on a contact changes in Pluto.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Pluto.

Deal won

Fires when a deal is marked won in Pluto.

Actions

Create or update contact

Creates or updates a contact in Pluto.

Create deal

Creates a new deal in Pluto.

Update record stage

Moves a deal or record to a new stage in Pluto.

Log activity

Logs a call, email, or note against a record in Pluto.

Ricochet - Speed to Contact Explore Ricochet - Speed to Contact →

Triggers

New inbound SMS

Fires when a new text message is received in Ricochet - Speed to Contact.

New call

Fires when a new call comes in or out through Ricochet - Speed to Contact.

Missed call

Fires when a call is missed in Ricochet - Speed to Contact.

Call recording ready

Fires when a call recording finishes processing in Ricochet - Speed to Contact.

Actions

Send an SMS or MMS

Sends a text message through Ricochet - Speed to Contact.

Place an outbound call

Starts an outbound call via Ricochet - Speed to Contact.

Create or update a contact

Creates or updates a contact in Ricochet - Speed to Contact.

Send a voice message

Sends a recorded voice message via Ricochet - Speed to Contact.

Send text messages to newly created leads When a new lead is created in Pluto, automatically send a welcome SMS via Ricochet - Speed to Contact to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Pluto, send an automated SMS via Ricochet - Speed to Contact to confirm details with the client. See details

See all Pluto + Ricochet - Speed to Contact integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Pluto and Ricochet - Speed to Contact?

Yes — describe it in the box above and Knit's Integrations Agent researches Pluto and Ricochet - Speed to Contact's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Pluto and Ricochet - Speed to Contact help track phone communications?

Inbound calls, text messages, and missed calls handled in Ricochet - Speed to Contact can automatically log activities or update lead profiles directly inside Pluto.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Pluto can prompt Ricochet - Speed to Contact to send an automated SMS confirmation or message to the client.