PocketSuite Google Business Profile

Request reviews after appointments

When an appointment is completed in PocketSuite, send a review request from Google Business Profile.

Try:

See all PocketSuite + Google Business Profile integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

PocketSuite Explore PocketSuite →

Triggers
New booking made

Fires when a new booking or appointment is made in PocketSuite.

Booking rescheduled or canceled

Fires when a booking in PocketSuite is changed or canceled.

New customer

Fires when a new customer books for the first time in PocketSuite.

Actions
Create a booking

Creates a new booking or appointment in PocketSuite.

Cancel or reschedule a booking

Cancels or moves a booking in PocketSuite.

Create or update a customer

Creates or updates a customer record in PocketSuite.

Add the booking to a calendar

Adds a booking from PocketSuite to a connected calendar.

Google Business Profile Explore Google Business Profile →

Triggers
New review

Fires when a customer leaves a new review in Google Business Profile.

Review updated

Fires when a review is edited or answered in Google Business Profile.

New survey response

Fires when a customer answers a feedback survey in Google Business Profile.

Actions
Send a review request

Invites a customer to leave a review with Google Business Profile.

Create or update a customer

Adds or updates a customer contact in Google Business Profile.

Reply to a review

Posts a public reply to a review in Google Business Profile.

Sync booking customers When a new booking is made in PocketSuite, create or update the customer in Google Business Profile. See details
Skip cancelled bookings When a booking is cancelled in PocketSuite, remove the pending review request in Google Business Profile. See details

See all PocketSuite + Google Business Profile integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Request reviews after appointments” between PocketSuite and Google Business Profile?

Yes — describe it in the box above and Knit's Integrations Agent researches PocketSuite and Google Business Profile's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can a completed appointment trigger a review request?

Yes. When a booking ends in PocketSuite, Google Business Profile can send a review request.

Are customers synced?

New booking customers in PocketSuite can be created or updated in Google Business Profile.

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