PocketSuite SMS Fusion

PocketSuite + SMS Fusion Integrations, Built by an AI Agent

Put PocketSuite + SMS Fusion to work with AI and enterprise-grade automation

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See the kind of workflows teams build with PocketSuite and SMS Fusion below — describe the exact one you want above and the Agent builds it on demand.

Send text confirmation for new client appointments When a customer makes a new booking in PocketSuite, automatically send a personalized SMS confirmation from SMS Fusion to reduce no-shows. See details
Create customer profiles from incoming phone calls When a new call or text arrives in SMS Fusion, automatically create or update a customer record in PocketSuite so scheduling details are ready to go. See details
Notify clients by SMS when appointments are rescheduled or canceled When an appointment status changes in PocketSuite, send an automated text message from SMS Fusion so the client is immediately updated. See details

Browse the full workflow library →

Looking to achieve something else with PocketSuite and SMS Fusion?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for PocketSuite and SMS Fusion

Everything PocketSuite and SMS Fusion can do inside a workflow — the triggers that start one and the actions that run when it fires.

PocketSuite Explore PocketSuite →

A mobile application that provides scheduling, client management, invoicing, and payment processing for service-based businesses.

Triggers
Booking Completed

Triggers when a booking is completed.

Booking Created

Triggers when a new booking is created (includes recurring appointment instances).

Client Created

Triggers when a new client is created.

Client Updated

Triggers when an existing client is updated.

Payment Received

Triggers when a payment is received.

Subaccount Created

Triggers when a new subaccount is created.

Actions
Add Client Note

Add a note to an existing client in PocketSuite.

Create Client

Creates a new client in PocketSuite.

Update Client

Updates an existing client in PocketSuite. Provide either email or phone to identify the client. Only provided fields will be updated.

SMS Fusion Explore SMS Fusion →

SMS Fusion is a cloud-based text messaging gateway that allows businesses to send automated SMS communications to customers.

Triggers
Contact Added

Triggers when a new contact is added to a list.

Delivery Report Received

Triggers when a delivery report is received for a sent SMS.

Link Hit

Triggers when a tracked link in a campaign message is clicked.

SMS Received to Inbox/VMN

Triggers when an SMS is received to an inbox or virtual number.

SMS Sent

Triggers when an SMS is sent. Caution: chaining this to an SMS-sending action can create an infinite loop, since automated sends are indistinguishable from human ones. Use a Filter step to break the cycle.

Actions
Add/Update Contact

Add a contact to a list. Insert-only despite the name - see help text below. This does not update an existing contact, and a replayed run can create a duplicate.

Cancel Campaign

Cancel a pending or in-review campaign before it sends.

Cancel SMS

Cancel a previously scheduled SMS before it sends.

Delete Contact

Delete a contact by mobile number, from one list or from all of your lists at once. Destructive - deletes every matching row, with no undo.

Format Number

Formats and validates a phone number: returns its MSISDN/E.164 form, country, carrier, and mobile/validity flags. Read-only lookup, no cost or side effects - safe to use as a formatting step mid-Zap.

Get SMS Activity

Looks up the recent SMS history (sent and received, newest first) for a single mobile number.

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FAQ

Common questions about PocketSuite + SMS Fusion

Is there a pre-built PocketSuite + SMS Fusion automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches PocketSuite and SMS Fusion's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built PocketSuite or SMS Fusion connector?

No. The Agent works whether or not PocketSuite or SMS Fusion already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in PocketSuite, an automated SMS notification can be sent via SMS Fusion instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in SMS Fusion creates or updates a customer record in PocketSuite to follow up and schedule a call back.

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