Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Podium, automatically log the activity on the contact's record in Aesthetic Record EMR.

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See all Podium + Aesthetic Record EMR integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Podium Explore Podium →

Triggers

New inbound SMS

Fires when a new text message is received in Podium.

New call

Fires when a new call comes in or out through Podium.

Missed call

Fires when a call is missed in Podium.

Call recording ready

Fires when a call recording finishes processing in Podium.

Actions

Send an SMS or MMS

Sends a text message through Podium.

Place an outbound call

Starts an outbound call via Podium.

Create or update a contact

Creates or updates a contact in Podium.

Send a voice message

Sends a recorded voice message via Podium.

Aesthetic Record EMR Explore Aesthetic Record EMR →

Triggers

Appointment scheduled

Fires when a patient appointment is booked in Aesthetic Record EMR.

Appointment cancelled

Fires when a patient appointment is cancelled in Aesthetic Record EMR.

Patient visited

Fires when a patient visit is recorded in Aesthetic Record EMR.

Actions

Create patient

Adds a new patient record in Aesthetic Record EMR.

Add note to patient

Adds a note to a patient record in Aesthetic Record EMR.

Send text messages to newly created leads When a new lead is created in Aesthetic Record EMR, automatically send a welcome SMS via Podium to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Aesthetic Record EMR, send an automated SMS via Podium to confirm details with the client. See details

See all Podium + Aesthetic Record EMR integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Podium and Aesthetic Record EMR?

Yes — describe it in the box above and Knit's Integrations Agent researches Podium and Aesthetic Record EMR's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Aesthetic Record EMR and Podium help track phone communications?

Inbound calls, text messages, and missed calls handled in Podium can automatically log activities or update lead profiles directly inside Aesthetic Record EMR.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Aesthetic Record EMR can prompt Podium to send an automated SMS confirmation or message to the client.