Send SMS notifications when document statuses update

When a project or record status changes in EDS, send an automated SMS update from Podium to notify the customer.

Try:

See all Podium + EDS integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Podium Explore Podium →

Triggers

New inbound SMS

Fires when a new text message is received in Podium.

New call

Fires when a new call comes in or out through Podium.

Missed call

Fires when a call is missed in Podium.

Call recording ready

Fires when a call recording finishes processing in Podium.

Actions

Send an SMS or MMS

Sends a text message through Podium.

Place an outbound call

Starts an outbound call via Podium.

Create or update a contact

Creates or updates a contact in Podium.

Send a voice message

Sends a recorded voice message via Podium.

EDS Explore EDS →

Triggers

New page created

Fires when a new page or doc is created in EDS.

Record added

Fires when a new record is added to a database or table in EDS.

Doc published

Fires when a doc in EDS is published or shared.

Status changed

Fires when a status field changes on a record in EDS.

Actions

Create page from template

Starts a new page in EDS from a saved template.

Add or update record

Creates or updates a record in EDS.

Append text

Adds text to the end of an existing doc in EDS.

Move page

Moves a page in EDS into a different space.

Log incoming SMS messages to a central workspace database When a new text message arrives in Podium, automatically append the content into a dedicated record in EDS. See details

Create call log entries when recordings are ready Once a call recording becomes available in Podium, generate a detailed page from a template in EDS for review and notes. See details

See all Podium + EDS integrations → · Browse the full workflow library →

Enterprise-grade security

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FAQ

Common questions

Can Knit build “Send SMS notifications when document statuses update” between Podium and EDS?

Yes — describe it in the box above and Knit's Integrations Agent researches Podium and EDS's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does linking Podium with EDS streamline communication tracking?

Incoming text messages, missed calls, and call recordings from Podium automatically generate or update document records in EDS, eliminating manual data entry.

Can document updates send automated SMS follow-ups?

Yes, updating a status or record in EDS can automatically send a text message from Podium to your customer.