Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Podium, automatically log the activity on the contact's record in Rex.

Try:

See all Podium + Rex integrations or talk to a human

Trusted by teams already building on Knit·

4.9/5 on G2·

Google for Startups Accelerator

How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Podium Explore Podium →

Triggers

New inbound SMS

Fires when a new text message is received in Podium.

New call

Fires when a new call comes in or out through Podium.

Missed call

Fires when a call is missed in Podium.

Call recording ready

Fires when a call recording finishes processing in Podium.

Actions

Send an SMS or MMS

Sends a text message through Podium.

Place an outbound call

Starts an outbound call via Podium.

Create or update a contact

Creates or updates a contact in Podium.

Send a voice message

Sends a recorded voice message via Podium.

Rex Explore Rex →

Triggers

New contact or lead

Fires when a new contact or lead is added to Rex.

Contact updated

Fires when a field on a contact changes in Rex.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Rex.

Deal won

Fires when a deal is marked won in Rex.

Actions

Create or update contact

Creates or updates a contact in Rex.

Create deal

Creates a new deal in Rex.

Update record stage

Moves a deal or record to a new stage in Rex.

Log activity

Logs a call, email, or note against a record in Rex.

Send text messages to newly created leads When a new lead is created in Rex, automatically send a welcome SMS via Podium to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in Rex, send an automated SMS via Podium to confirm details with the client. See details

See all Podium + Rex integrations → · Browse the full workflow library →

Enterprise-grade security

Visit our Security Center Review the DPA

FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Podium and Rex?

Yes — describe it in the box above and Knit's Integrations Agent researches Podium and Rex's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Rex and Podium help track phone communications?

Inbound calls, text messages, and missed calls handled in Podium can automatically log activities or update lead profiles directly inside Rex.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Rex can prompt Podium to send an automated SMS confirmation or message to the client.