Pointerpro + Intercom Integrations
Put Pointerpro + Intercom to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Pointerpro and Intercom
See the kind of workflows teams build with Pointerpro and Intercom below — describe the exact one you want above and the Agent builds it on demand.
Pointerpro + Intercom
When a contact replies in Intercom, trigger an update to their assessment profile in Pointerpro.
Generate support tickets from form responses
When a customer submits a web form in Pointerpro, automatically create a detailed support ticket in Intercom for team review.
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Add respondents to follow-up surveys when tickets close
When a ticket status is updated to resolved in Intercom, add the customer as a respondent in Pointerpro to send a satisfaction survey.
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Attach survey updates as comments on open tickets
When a customer updates an existing survey response in Pointerpro, automatically post the new feedback as a comment on their ticket in Intercom.
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Browse the full workflow library →
Looking to achieve something else with Pointerpro and Intercom?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Pointerpro and Intercom
Everything Pointerpro and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.
Pointerpro Explore Pointerpro →
Pointerpro is a software platform that enables users to create interactive assessments, surveys, and personalized feedback reports automatically.
Knit's Integrations Agent builds Pointerpro's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Pointerpro's API.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Other Forms & Surveys apps on Knit
Explore more Forms & Surveys integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
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AbcSubmit
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AdPage
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Agolix
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AidaForm
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Alchemer
An enterprise survey and customer feedback platform for gathering, analyzing, and acting on operational and customer data.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Pointerpro + Intercom
Is there a pre-built Pointerpro + Intercom automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Pointerpro and Intercom's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Pointerpro or Intercom connector?
No. The Agent works whether or not Pointerpro or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How are survey responses transferred into support tickets?
Submitting a completed survey in Pointerpro automatically creates a new ticket in Intercom containing all the respondent's answers.
Can ticket updates prompt custom survey distributions?
When a ticket status changes in Intercom, you can automatically add the customer as a respondent in Pointerpro to collect feedback.