Alert team members when a survey is completed
When a customer completes a survey in Polly, send a direct message in Chanty to the assigned account manager.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Polly Explore Polly →
TriggersFires when a form is submitted in Polly.
Fires when a respondent finishes a survey in Polly.
Fires when an existing response is edited in Polly.
Creates or updates a form or survey in Polly.
Looks up a specific form response in Polly.
Adds a respondent or contact to a form in Polly.
Chanty Explore Chanty →
TriggersFires when a new message is posted to a channel in Chanty.
Fires when your team or a keyword is mentioned in Chanty.
Fires when a new channel is created in Chanty.
Fires when a new file is shared in Chanty.
Posts a message to a channel in Chanty.
Sends a direct message to a person in Chanty.
Creates a new channel in Chanty.
Adds a user to a channel in Chanty.
More Polly + Chanty workflows
Notify team channels of new form responses
When a user submits a form in Polly, automatically send a message to a designated channel in Chanty with key details.
See details
Add survey respondents from team chat mentions
When someone is mentioned in a message in Chanty, automatically add them as a respondent in Polly for follow-up evaluation.
See details
See all Polly + Chanty integrations → · Browse the full workflow library →
Common questions
Can Knit build “Alert team members when a survey is completed” between Polly and Chanty?
Yes — describe it in the box above and Knit's Integrations Agent researches Polly and Chanty's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why connect Polly to Chanty?
It alerts your team immediately in Chanty whenever a customer submits or updates a response in Polly, shortening response times for customer inquiries.
Can channel activity in Chanty manage survey respondents in Polly?
Yes, key events like new messages or mentions in Chanty can automatically add respondents to targeted surveys in Polly.