Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Posh, automatically log the activity on the contact's record in GorillaDesk.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Posh Explore Posh →

Triggers

New inbound SMS

Fires when a new text message is received in Posh.

New call

Fires when a new call comes in or out through Posh.

Missed call

Fires when a call is missed in Posh.

Call recording ready

Fires when a call recording finishes processing in Posh.

Actions

Send an SMS or MMS

Sends a text message through Posh.

Place an outbound call

Starts an outbound call via Posh.

Create or update a contact

Creates or updates a contact in Posh.

Send a voice message

Sends a recorded voice message via Posh.

GorillaDesk Explore GorillaDesk →

Triggers

New contact or lead

Fires when a new contact or lead is added to GorillaDesk.

Contact updated

Fires when a field on a contact changes in GorillaDesk.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in GorillaDesk.

Deal won

Fires when a deal is marked won in GorillaDesk.

Actions

Create or update contact

Creates or updates a contact in GorillaDesk.

Create deal

Creates a new deal in GorillaDesk.

Update record stage

Moves a deal or record to a new stage in GorillaDesk.

Log activity

Logs a call, email, or note against a record in GorillaDesk.

Send text messages to newly created leads When a new lead is created in GorillaDesk, automatically send a welcome SMS via Posh to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in GorillaDesk, send an automated SMS via Posh to confirm details with the client. See details

See all Posh + GorillaDesk integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Posh and GorillaDesk?

Yes — describe it in the box above and Knit's Integrations Agent researches Posh and GorillaDesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting GorillaDesk and Posh help track phone communications?

Inbound calls, text messages, and missed calls handled in Posh can automatically log activities or update lead profiles directly inside GorillaDesk.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in GorillaDesk can prompt Posh to send an automated SMS confirmation or message to the client.