Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in Posh, automatically log the activity on the contact's record in vcita.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Posh Explore Posh →

Triggers

New inbound SMS

Fires when a new text message is received in Posh.

New call

Fires when a new call comes in or out through Posh.

Missed call

Fires when a call is missed in Posh.

Call recording ready

Fires when a call recording finishes processing in Posh.

Actions

Send an SMS or MMS

Sends a text message through Posh.

Place an outbound call

Starts an outbound call via Posh.

Create or update a contact

Creates or updates a contact in Posh.

Send a voice message

Sends a recorded voice message via Posh.

vcita Explore vcita →

Triggers

New contact or lead

Fires when a new contact or lead is added to vcita.

Contact updated

Fires when a field on a contact changes in vcita.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in vcita.

Deal won

Fires when a deal is marked won in vcita.

Actions

Create or update contact

Creates or updates a contact in vcita.

Create deal

Creates a new deal in vcita.

Update record stage

Moves a deal or record to a new stage in vcita.

Log activity

Logs a call, email, or note against a record in vcita.

Send text messages to newly created leads When a new lead is created in vcita, automatically send a welcome SMS via Posh to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in vcita, send an automated SMS via Posh to confirm details with the client. See details

See all Posh + vcita integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between Posh and vcita?

Yes — describe it in the box above and Knit's Integrations Agent researches Posh and vcita's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting vcita and Posh help track phone communications?

Inbound calls, text messages, and missed calls handled in Posh can automatically log activities or update lead profiles directly inside vcita.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in vcita can prompt Posh to send an automated SMS confirmation or message to the client.