Productboard + Groove Integrations
Put Productboard + Groove to work with AI and enterprise-grade automation
Learn more about Productboard integrations or talk to a human
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Workflows you can build between Productboard and Groove
See the kind of workflows teams build with Productboard and Groove below — describe the exact one you want above and the Agent builds it on demand.
Productboard + Groove
When a note is added in Groove, push feature feedback notes to Productboard.
Convert escalated support tickets into development tasks
When a high-priority customer issue is logged in Groove, create a matching task in Productboard for product engineers to investigate.
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Resolve customer tickets automatically when tasks complete
When an engineer marks a bug fix task as complete in Productboard, update the status of the related support ticket in Groove so support can notify the customer.
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Flag SLA breaches on project management task boards
If a critical ticket breaches its resolution SLA in Groove, post an urgent warning comment directly on the related task in Productboard.
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Browse the full workflow library →
Looking to achieve something else with Productboard and Groove?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Productboard and Groove
Everything Productboard and Groove can do inside a workflow — the triggers that start one and the actions that run when it fires.
Productboard Explore Productboard →
A product management system that helps teams consolidate user feedback, prioritize feature roadmaps, and align strategic plans.
Knit's Integrations Agent builds Productboard's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Productboard's API.
Groove Explore Groove →
A customer service and helpdesk software built for small businesses to manage email support tickets and customer queries.
TriggersTriggers when an agent is created.
Triggers when an agent replies to a ticket.
Triggers when a customer is created.
Triggers when a customer replies to a ticket.
Triggers when a note is added to a ticket.
Triggers when a ticket is assigned.
Adds a private note to an existing ticket.
Assigns an agent to a ticket.
Changes the state of a ticket to "closed".
Starts a new ticket for your customer.
Changes the state of a ticket to "opened".
Changes the state of a ticket, e.g. from "opened" to "closed".
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Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
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Acute
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adam.ai
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Agiled
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Aha!
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airfocus
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Aisle Planner
Aisle Planner is an event management and design suite built specifically for wedding coordinators and event planning professionals.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Productboard + Groove
Is there a pre-built Productboard + Groove automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Productboard and Groove's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Productboard or Groove connector?
No. The Agent works whether or not Productboard or Groove already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Project Management + Ticketing automation?
Creating a task in Productboard whenever a ticket in Groove is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving Groove.
Can status updates flow back to the original ticket?
Yes — when the linked task in Productboard changes status, the Agent can post that update back onto the original ticket in Groove automatically.