Productroad Reamaze

When new upvote in Productroad, sync it to Reamaze.

When an upvote is registered in Productroad, attach the feature request note to the Reamaze ticket.

Try:

See all Productroad + Reamaze integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Productroad Explore Productroad →

Triggers
New task created

Fires when a new task, job or item is created in Productroad.

Task completed

Fires when a task in Productroad is marked complete.

Due date approaching

Fires when a task's due date in Productroad is coming up.

Status changed

Fires when a task, job or project changes status in Productroad.

Actions
Create task

Creates a new task, job or item in Productroad.

Update task

Updates a task's status or assignee in Productroad.

Add comment

Posts a comment on a task in Productroad.

Assign task

Assigns a task in Productroad to a team member.

Reamaze Explore Reamaze →

Triggers
New ticket or conversation

Fires when a new support ticket or chat conversation starts in Reamaze.

Ticket status changed

Fires when a ticket's status changes in Reamaze.

Ticket assigned

Fires when a ticket in Reamaze is assigned to an agent.

SLA breached

Fires when a ticket in Reamaze breaches its response SLA.

Actions
Create ticket

Creates a new ticket in Reamaze.

Update ticket status

Updates a ticket's status in Reamaze.

Assign ticket

Assigns a ticket in Reamaze to an agent.

Reply to a ticket or chat

Posts a reply or internal note on a ticket or conversation in Reamaze.

Convert escalated support tickets into development tasks When a high-priority customer issue is logged in Reamaze, create a matching task in Productroad for product engineers to investigate. See details
Resolve customer tickets automatically when tasks complete When an engineer marks a bug fix task as complete in Productroad, update the status of the related support ticket in Reamaze so support can notify the customer. See details
Flag SLA breaches on project management task boards If a critical ticket breaches its resolution SLA in Reamaze, post an urgent warning comment directly on the related task in Productroad. See details

See all Productroad + Reamaze integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new upvote in Productroad, sync it to Reamaze.” between Productroad and Reamaze?

Yes — describe it in the box above and Knit's Integrations Agent researches Productroad and Reamaze's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Ticketing automation?

Creating a task in Productroad whenever a ticket in Reamaze is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving Reamaze.

Can status updates flow back to the original ticket?

Yes — when the linked task in Productroad changes status, the Agent can post that update back onto the original ticket in Reamaze automatically.

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