Attach call recordings to project tasks

Once a call recording becomes available in respond.io, post a comment with the audio details to the corresponding task in Project Monitor.

Try:

See all Project Monitor + respond.io integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Project Monitor Explore Project Monitor →

Triggers

New task created

Fires when a new task, job or item is created in Project Monitor.

Task completed

Fires when a task in Project Monitor is marked complete.

Due date approaching

Fires when a task's due date in Project Monitor is coming up.

Status changed

Fires when a task, job or project changes status in Project Monitor.

Actions

Create task

Creates a new task, job or item in Project Monitor.

Update task

Updates a task's status or assignee in Project Monitor.

Add comment

Posts a comment on a task in Project Monitor.

Assign task

Assigns a task in Project Monitor to a team member.

respond.io Explore respond.io →

Triggers

New inbound SMS

Fires when a new text message is received in respond.io.

New call

Fires when a new call comes in or out through respond.io.

Missed call

Fires when a call is missed in respond.io.

Call recording ready

Fires when a call recording finishes processing in respond.io.

Actions

Send an SMS or MMS

Sends a text message through respond.io.

Place an outbound call

Starts an outbound call via respond.io.

Create or update a contact

Creates or updates a contact in respond.io.

Send a voice message

Sends a recorded voice message via respond.io.

Log missed calls as follow-up tasks When a customer call goes unanswered in respond.io, automatically create a follow-up task in Project Monitor so team members can return the call. See details

Send SMS notifications when tasks are completed When a project task is marked complete in Project Monitor, automatically send a confirmation text message to the client through respond.io. See details

See all Project Monitor + respond.io integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Attach call recordings to project tasks” between Project Monitor and respond.io?

Yes — describe it in the box above and Knit's Integrations Agent researches Project Monitor and respond.io's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can connecting respond.io with Project Monitor help manage missed customer calls?

You can set up an integration so every missed call in respond.io creates a task in Project Monitor, ensuring your team follows up promptly.

Can project updates in Project Monitor send notifications to clients?

Yes, completing a task or reaching a due date in Project Monitor can prompt respond.io to send a text message directly to the customer.