ProjectManager + Autotask Integrations, Built by an AI Agent
Put ProjectManager + Autotask to work with AI and enterprise-grade automation
Learn more about ProjectManager integrations or talk to a human
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Workflows you can build between ProjectManager and Autotask
See the kind of workflows teams build with ProjectManager and Autotask below — describe the exact one you want above and the Agent builds it on demand.
ProjectManager + Autotask
When a new project is started in ProjectManager, mirror the project structure in Autotask.
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Turn tickets into project tasks
When a new ticket is logged in Autotask, create a task in ProjectManager for the IT team.
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Plan onboarding work
When an onboarding request arrives in Autotask, create a checklist of tasks in ProjectManager.
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Browse the full workflow library →
Looking to achieve something else with ProjectManager and Autotask?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for ProjectManager and Autotask
Everything ProjectManager and Autotask can do inside a workflow — the triggers that start one and the actions that run when it fires.
ProjectManager Explore ProjectManager →
ProjectManager is a cloud-based project management app providing Gantt charts, task lists, resource planning, and real-time status dashboards.
TriggersTriggered when a new user is added to your account
Triggers when a new project is created
Triggers when a new task is created, can be configured to find all new tasks or only tasks added to a specific project
Triggered when a new timesheet entry is created
Create a new project in your workspace
Creates a new task within a specified project
Create a single timesheet entry. A timesheet entry is the number of hours spent by a person on a task on a specific day. There can only be one entry per person/task/day, trying to add a second entry will give a conflict error, however you can use the timesheet-update action to increase the number of hours logged for an existing timesheet entry.
Add a new user/resource in your account
Get the details of one specific project
Get all of the project folders, used to organise your projects
Autotask Explore Autotask →
An IT business management platform that combines professional services automation, ticketing, resource scheduling, and customer management.
TriggersTriggers when a new company is found.
Trigger when a new "To Do" event is added to a company.
Triggers when a new configuration item is found.
Triggers when a new contact is found. Note: This trigger requires webhook creation permissions. See here on how to enable for your Zapier integration user.
Triggers when a new invoice is found.
Triggers when a new ticket is found.
Creates a company.
Creates a new Company To-Do.
Creates a contact.
Creates a ticket.
Creates a ticket note.
Creates a new expense report.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
1st things 1st
1st things 1st is prioritization software designed to help teams analyze, rank, and organize project goals and tasks.
Accelo
Accelo is a cloud service operations platform designed to automate client work, retainers, and business management workflows.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
AdaptiveWork
AdaptiveWork is an enterprise project and portfolio management solution that helps teams track work, resources, and project status.
Aero Workflow
A practice management and workflow automation application built specifically for accounting professionals and bookkeeping firms.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Other IT Service Management apps on Knit
Explore more IT Service Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Action1
A cloud-based patch management and remote monitoring software that secures endpoint devices and software installations.
Alloy Navigator
An IT service management platform that provides asset tracking, help desk ticketing, and automated workflow solutions for IT teams.
Asset Panda
An asset tracking and inventory management platform designed to track physical assets, equipment, and tools.
Atera
Atera is an IT management and remote monitoring platform designed for IT departments and managed service providers.
BOSSDesk
An IT service management platform that provides service desk ticketing, asset management, and workflow automation.
ConnectWise Manage
A professional services automation software that integrates business operations, ticketing, project tracking, and customer billing.
Docusnap365
Docusnap365 is an IT infrastructure inventory and documentation tool that automatically analyzes, visualizes, and reports on network environments.
Freshservice
An IT service management software that manages ticketing, asset inventory, server health, and system monitoring.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about ProjectManager + Autotask
Is there a pre-built ProjectManager + Autotask automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ProjectManager and Autotask's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built ProjectManager or Autotask connector?
No. The Agent works whether or not ProjectManager or Autotask already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why link an IT service desk to a project management tool?
Some tickets, like hardware rollouts or onboarding setups, are really projects. Sending them from Autotask to ProjectManager lets the team plan and track them properly.
Can task updates close the original ticket?
Yes. When the task is completed in ProjectManager, you can update or resolve the ticket in Autotask so the requester knows it is done.