Log team discussions into CRM contact histories
When a new message is posted in Pronto, automatically log the details as an activity against the contact record in Salesforce.
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Pronto Explore Pronto →
TriggersFires when a new message is posted to a channel in Pronto.
Fires when a new channel is created in Pronto.
Fires when your team or a keyword is mentioned in Pronto.
Fires when a new file is shared in Pronto.
Posts a message to a channel in Pronto.
Sends a direct message to a specific person in Pronto.
Reacts to a message in Pronto.
Adds a user to a channel in Pronto.
Salesforce Explore Salesforce →
TriggersFires when a new contact or lead is added to Salesforce.
Fires when a field on a contact changes in Salesforce.
Fires when a deal, case or record moves to a new stage in Salesforce.
Fires when a deal is marked won in Salesforce.
Creates or updates a contact in Salesforce.
Creates a new deal in Salesforce.
Moves a deal or record to a new stage in Salesforce.
Logs a call, email, or note against a record in Salesforce.
More Pronto + Salesforce workflows
Celebrate closed deals in team channels
When a deal is marked as won in Salesforce, automatically send a celebration message to your team channel in Pronto.
See details
Alert sales reps to new incoming leads
When a new lead is created in Salesforce, send a direct message in Pronto to assign and notify the responsible salesperson.
See details
See all Pronto + Salesforce integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log team discussions into CRM contact histories” between Pronto and Salesforce?
Yes — describe it in the box above and Knit's Integrations Agent researches Pronto and Salesforce's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Pronto to Salesforce help sales teams close deals faster?
Sales reps receive instant channel updates in Pronto whenever high-value leads or deal status changes occur in Salesforce, allowing rapid team collaboration.
Can chat conversations be tracked in customer profiles?
Yes, important conversations or messages posted in Pronto can be automatically logged as activity notes in Salesforce.