Proofer Zendesk

Proofer + Zendesk Integrations

Put Proofer + Zendesk to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Proofer and Zendesk below — describe the exact one you want above and the Agent builds it on demand.

Proofer + Zendesk When a proof is rejected in Proofer, open a support ticket in Zendesk.
Log file updates directly as support ticket comments When a new log file is uploaded to Proofer, automatically add a ticket comment in Zendesk so support agents can review the diagnostic details. See details
Create support tickets when critical folders are updated When an urgent system audit folder is updated in Proofer, automatically create a high-priority ticket in Zendesk for team investigation. See details
Set up storage folders when support tickets are created When a new ticket is created in Zendesk, automatically create a dedicated investigation folder in Proofer to collect logs and screenshots. See details

Browse the full workflow library →

Looking to achieve something else with Proofer and Zendesk?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Proofer and Zendesk

Everything Proofer and Zendesk can do inside a workflow — the triggers that start one and the actions that run when it fires.

Proofer Explore Proofer →

Proofer is a media proofing tool that enables creative teams to share, review, and collect markup feedback on visual design files.

Triggers
Proof Approved

Triggers when a customer approves a proof.

Proof Rejected

Triggers when a customer rejects a proof.

Proof Sent

Triggers when you send out a new revision in Proofer.

Actions
Create New Proof

Creates a new proof and automatically sends it to the customer based on the filename. This first part of the filename has to contain the order number, followed by an underscore (e.g. "#1024_proof_1.png").

Zendesk Explore Zendesk →

Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.

Triggers
New Group

Triggers when a new group is created.

New Tag Added to Ticket

Triggers when a new tag is added to a ticket.

New Ticket in View

Triggers when a new ticket is added to a view.

New Ticket

Triggers when a new ticket is created. Optionally select an organization.

Tag Added to User

Triggers when a one or more tags are added to a user.

New Organization

Triggers when a new organization is created.

Actions
Delete User

Deletes the user and associated records from the account.

Create Organization

Create a new organization.

Remove Tag(s) from Ticket

Remove one or more tags from an existing ticket.

Create Ticket

Create a new ticket.

Attach File to Ticket

Attach a file to an existing ticket.

Add Comment to Ticket

Add a Comment to an existing Ticket.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Proofer + Zendesk

Is there a pre-built Proofer + Zendesk automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Proofer and Zendesk's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Proofer or Zendesk connector?

No. The Agent works whether or not Proofer or Zendesk already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does combining Proofer and Zendesk help customer support teams?

Support teams can automatically link support ticket attachments directly into Proofer folders or add ticket comments when new files are shared.

Can file uploads in Proofer automatically update ticket progress?

Yes, uploading resolution guides or logs into Proofer can automatically post comments or change statuses on related tickets in Zendesk.

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