Send customer feedback surveys on closed deals

When a deal is marked won in ProspectX, automatically add the customer as a respondent in Interact to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

ProspectX Explore ProspectX →

Triggers

New contact or lead

Fires when a new contact or lead is added to ProspectX.

Contact updated

Fires when a field on a contact changes in ProspectX.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in ProspectX.

Deal won

Fires when a deal is marked won in ProspectX.

Actions

Create or update contact

Creates or updates a contact in ProspectX.

Create deal

Creates a new deal in ProspectX.

Update record stage

Moves a deal or record to a new stage in ProspectX.

Log activity

Logs a call, email, or note against a record in ProspectX.

Interact Explore Interact →

Triggers

New form response

Fires when a form is submitted in Interact.

Survey completed

Fires when a respondent finishes a survey in Interact.

Response updated

Fires when an existing response is edited in Interact.

Actions

Create or update form

Creates or updates a form or survey in Interact.

Retrieve a response

Looks up a specific form response in Interact.

Add a respondent

Adds a respondent or contact to a form in Interact.

Convert form responses into CRM contacts When a prospect submits a new form response in Interact, automatically create or update their contact profile in ProspectX. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Interact, automatically log the activity under their profile in ProspectX so reps see customer sentiment. See details

See all ProspectX + Interact integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between ProspectX and Interact?

Yes — describe it in the box above and Knit's Integrations Agent researches ProspectX and Interact's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in ProspectX?

Yes, inbound responses from Interact can instantly generate new lead records or deals in ProspectX without manual data entry.

Can I send survey invitations based on deal updates in ProspectX?

Yes, when a deal is won or updated in ProspectX, you can automatically add the contact as a respondent in Interact to collect feedback.