Publer WhatsApp Business

Publer + WhatsApp Business Integrations, Built by an AI Agent

Put Publer + WhatsApp Business to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Publer and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.

Publer + WhatsApp Business When a competitor spike is detected in Publer, alert social leads via WhatsApp Business. See details
Send text alerts for direct social media mentions When a new mention or comment is published on Publer, automatically send an SMS or MMS using WhatsApp Business so your support team never misses an inquiry. See details
Queue social posts based on popular text inquiries When a new inbound SMS is received in WhatsApp Business, automatically add a post to the queue in Publer to address trending topics publicly. See details
Create phone contacts from social media interactions When a user leaves a new mention or comment in Publer, automatically create or update a contact in WhatsApp Business to continue the conversation via text. See details

Browse the full workflow library →

Looking to achieve something else with Publer and WhatsApp Business?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Publer and WhatsApp Business

Everything Publer and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.

Publer Explore Publer →

Publer is a social media management tool that allows users to schedule, collaborate on, and analyze posts across multiple social networks.

Triggers
Account Connected/Disconnected

Triggers when a social account is added or removed.

Analytics Updated

Triggers when analytics data is refreshed.

Audience Milestone Reached

Triggers when an account crosses a follower, engagement, or engagement rate milestone.

Best Times Changed

Triggers when optimal posting times change for an account.

Competitor Spike

Triggers when a competitor's metrics spike significantly.

Hashtag Spike

Triggers when a hashtag's usage or engagement surges across tracked posts.

Actions
Auto Schedule Post

Automatically schedule a post at the best available time slot.

Create Post

Create a post (publish now, schedule, or save as draft).

Export Analytics Report

Export an analytics report as PDF or CSV.

Export Competitor Benchmark

Get your growth rate compared to competitors for a date range.

Export Member Leaderboard

Get a ranked leaderboard of team members based on analytics performance.

Generate Competitors Top Posts

Get the top 5 performing competitor posts based on analytics.

WhatsApp Business Explore WhatsApp Business →

A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.

Triggers
Message Status Updated

Triggers when a message you sent changes status (sent, delivered, read, or failed).

New Message Received

Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.

Actions
Send Freeform Message

Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.

Send Media Message

Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.

Send Template Message

Sends a template message to a WhatsApp user.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Publer + WhatsApp Business

Is there a pre-built Publer + WhatsApp Business automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Publer and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Publer or WhatsApp Business connector?

No. The Agent works whether or not Publer or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting WhatsApp Business to Publer improve customer response times?

You can automatically send a text alert in WhatsApp Business whenever a customer leaves an urgent mention or comment on Publer.

Can I collect contacts from social channels into my phone messaging system?

Yes, public interactions such as comments in Publer can automatically create or update a contact record in WhatsApp Business.

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