Skip cancelled bookings
When a booking is cancelled in Dispatch, remove the pending review request in pulseM.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
pulseM Explore pulseM →
TriggersFires when a customer leaves a new review in pulseM.
Fires when a review is edited or answered in pulseM.
Fires when a customer answers a feedback survey in pulseM.
Invites a customer to leave a review with pulseM.
Adds or updates a customer contact in pulseM.
Posts a public reply to a review in pulseM.
Dispatch Explore Dispatch →
TriggersFires when a new booking or appointment is made in Dispatch.
Fires when a booking in Dispatch is changed or canceled.
Fires when a new customer books for the first time in Dispatch.
Creates a new booking or appointment in Dispatch.
Cancels or moves a booking in Dispatch.
Creates or updates a customer record in Dispatch.
Adds a booking from Dispatch to a connected calendar.
More pulseM + Dispatch workflows
Request reviews after appointments
When an appointment is completed in Dispatch, send a review request from pulseM.
See details
Sync booking customers
When a new booking is made in Dispatch, create or update the customer in pulseM.
See details
See all pulseM + Dispatch integrations → · Browse the full workflow library →
Common questions
Can Knit build “Skip cancelled bookings” between pulseM and Dispatch?
Yes — describe it in the box above and Knit's Integrations Agent researches pulseM and Dispatch's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can a completed appointment trigger a review request?
Yes. When a booking ends in Dispatch, pulseM can send a review request.
Are customers synced?
New booking customers in Dispatch can be created or updated in pulseM.