Send customer feedback surveys on closed deals

When a deal is marked won in FreedomSoft, automatically add the customer as a respondent in Qualtrics to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Qualtrics Explore Qualtrics →

Triggers

New form response

Fires when a form is submitted in Qualtrics.

Survey completed

Fires when a respondent finishes a survey in Qualtrics.

Response updated

Fires when an existing response is edited in Qualtrics.

Actions

Create or update form

Creates or updates a form or survey in Qualtrics.

Retrieve a response

Looks up a specific form response in Qualtrics.

Add a respondent

Adds a respondent or contact to a form in Qualtrics.

FreedomSoft Explore FreedomSoft →

Triggers

New contact or lead

Fires when a new contact or lead is added to FreedomSoft.

Contact updated

Fires when a field on a contact changes in FreedomSoft.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in FreedomSoft.

Deal won

Fires when a deal is marked won in FreedomSoft.

Actions

Create or update contact

Creates or updates a contact in FreedomSoft.

Create deal

Creates a new deal in FreedomSoft.

Update record stage

Moves a deal or record to a new stage in FreedomSoft.

Log activity

Logs a call, email, or note against a record in FreedomSoft.

Convert form responses into CRM contacts When a prospect submits a new form response in Qualtrics, automatically create or update their contact profile in FreedomSoft. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in Qualtrics, automatically log the activity under their profile in FreedomSoft so reps see customer sentiment. See details

See all Qualtrics + FreedomSoft integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Qualtrics and FreedomSoft?

Yes — describe it in the box above and Knit's Integrations Agent researches Qualtrics and FreedomSoft's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in FreedomSoft?

Yes, inbound responses from Qualtrics can instantly generate new lead records or deals in FreedomSoft without manual data entry.

Can I send survey invitations based on deal updates in FreedomSoft?

Yes, when a deal is won or updated in FreedomSoft, you can automatically add the contact as a respondent in Qualtrics to collect feedback.