Create project tasks from chatbot handoffs

When a customer requests support escalation in ChatBot.com, automatically create a task in Quire containing the conversation details.

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See all Quire + ChatBot.com integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Quire Explore Quire →

Triggers

New task created

Fires when a new task or card is created in Quire.

Task completed

Fires when a task in Quire is marked complete.

Due date approaching

Fires when a task's due date in Quire is coming up.

Comment added

Fires when a comment is added to a task in Quire.

Actions

Create task

Creates a new task in Quire.

Update task

Updates a task's status or assignee in Quire.

Add comment

Posts a comment on a task in Quire.

Move task

Moves a task in Quire to a different board or list.

ChatBot.com Explore ChatBot.com →

Triggers

New conversation started

Fires when a new chat or conversation begins in ChatBot.com.

Lead captured in chat

Fires when ChatBot.com captures a lead during a conversation.

Conversation handed off

Fires when ChatBot.com escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through ChatBot.com.

Generate an answer

Asks ChatBot.com a question against its knowledge base and returns the answer.

Summarize a conversation

Uses ChatBot.com to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an ChatBot.com conversation.

Update chatbot tickets when tasks are resolved When a resolution task is completed in Quire, generate a conversation summary and notification in ChatBot.com to close out the chat. See details

Add chat summaries as comments on existing tasks When a new conversation starts regarding an open issue in ChatBot.com, automatically post a summarized transcript as a comment on the task in Quire. See details

See all Quire + ChatBot.com integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Create project tasks from chatbot handoffs” between Quire and ChatBot.com?

Yes — describe it in the box above and Knit's Integrations Agent researches Quire and ChatBot.com's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What is the benefit of integrating ChatBot.com with Quire?

It bridges live chatbot conversations with project execution, ensuring customer feature requests or issues quickly become tracked tasks.

Can task status updates inform chatbot conversations?

Yes, when project tasks are updated or completed in Quire, automated summary messages can be sent through ChatBot.com.