Send customer feedback surveys on closed deals

When a deal is marked won in Radius, automatically add the customer as a respondent in 123FormBuilder to gather post-sale feedback.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Radius Explore Radius →

Triggers

New contact or lead

Fires when a new contact or lead is added to Radius.

Contact updated

Fires when a field on a contact changes in Radius.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Radius.

Deal won

Fires when a deal is marked won in Radius.

Actions

Create or update contact

Creates or updates a contact in Radius.

Create deal

Creates a new deal in Radius.

Update record stage

Moves a deal or record to a new stage in Radius.

Log activity

Logs a call, email, or note against a record in Radius.

123FormBuilder Explore 123FormBuilder →

Triggers

New form response

Fires when a form is submitted in 123FormBuilder.

Survey completed

Fires when a respondent finishes a survey in 123FormBuilder.

Response updated

Fires when an existing response is edited in 123FormBuilder.

Actions

Create or update form

Creates or updates a form or survey in 123FormBuilder.

Retrieve a response

Looks up a specific form response in 123FormBuilder.

Add a respondent

Adds a respondent or contact to a form in 123FormBuilder.

Convert form responses into CRM contacts When a prospect submits a new form response in 123FormBuilder, automatically create or update their contact profile in Radius. See details

Log survey feedback directly to CRM activity logs When a customer completes a survey in 123FormBuilder, automatically log the activity under their profile in Radius so reps see customer sentiment. See details

See all Radius + 123FormBuilder integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Send customer feedback surveys on closed deals” between Radius and 123FormBuilder?

Yes — describe it in the box above and Knit's Integrations Agent researches Radius and 123FormBuilder's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Radius?

Yes, inbound responses from 123FormBuilder can instantly generate new lead records or deals in Radius without manual data entry.

Can I send survey invitations based on deal updates in Radius?

Yes, when a deal is won or updated in Radius, you can automatically add the contact as a respondent in 123FormBuilder to collect feedback.