Radius WhatsApp Business

Radius + WhatsApp Business Integrations

Put Radius + WhatsApp Business to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Radius and WhatsApp Business below — describe the exact one you want above and the Agent builds it on demand.

Radius + WhatsApp Business When a lead record is created in Radius CRM, dispatch an automated welcome WhatsApp message via WhatsApp Business.
Send text messages to newly created leads When a new lead is created in Radius, automatically send a welcome SMS via WhatsApp Business to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in WhatsApp Business, automatically log the activity on the contact's record in Radius. See details
Dispatch text confirmations on won deals When a deal is won in Radius, send an automated SMS via WhatsApp Business to confirm details with the client. See details

Browse the full workflow library →

Looking to achieve something else with Radius and WhatsApp Business?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Radius and WhatsApp Business

Everything Radius and WhatsApp Business can do inside a workflow — the triggers that start one and the actions that run when it fires.

Radius Explore Radius →

Radius CRM is a customer relationship management and lead management software tailored for insurance agents and financial brokers.

Actions
Create Lead/Client

Create a Lead or Client in Radius

Update Lead/Client

Update an existing lead or client record in Radius.

WhatsApp Business Explore WhatsApp Business →

A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.

Triggers
Message Status Updated

Triggers when a message you sent changes status (sent, delivered, read, or failed).

New Message Received

Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.

Actions
Send Freeform Message

Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.

Send Media Message

Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.

Send Template Message

Sends a template message to a WhatsApp user.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about Radius + WhatsApp Business

Is there a pre-built Radius + WhatsApp Business automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Radius and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Radius or WhatsApp Business connector?

No. The Agent works whether or not Radius or WhatsApp Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Radius and WhatsApp Business help track phone communications?

Inbound calls, text messages, and missed calls handled in WhatsApp Business can automatically log activities or update lead profiles directly inside Radius.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Radius can prompt WhatsApp Business to send an automated SMS confirmation or message to the client.

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