Create donor questions from RallyUp as new tickets in Zendesk.
When a donor submits a question in RallyUp, create a support ticket in Zendesk.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
RallyUp Explore RallyUp →
TriggersFires when a new donation, pledge or investment is recorded in RallyUp.
Fires when a donor sets up a recurring gift in RallyUp.
Fires when a fundraising campaign or round in RallyUp hits its goal.
Creates or updates a donor or investor record in RallyUp.
Sends a donation receipt via RallyUp.
Starts a new fundraising campaign in RallyUp.
Zendesk Explore Zendesk →
TriggersFires when a new support ticket or chat conversation starts in Zendesk.
Fires when a ticket's status changes in Zendesk.
Fires when a ticket in Zendesk is assigned to an agent.
Fires when a ticket in Zendesk breaches its response SLA.
Creates a new ticket in Zendesk.
Updates a ticket's status in Zendesk.
Assigns a ticket in Zendesk to an agent.
Posts a reply or internal note on a ticket or conversation in Zendesk.
Enterprise-grade security
Common questions
Can Knit build “Create donor questions from RallyUp as new tickets in Zendesk.” between RallyUp and Zendesk?
Yes — describe it in the box above and Knit's Integrations Agent researches RallyUp and Zendesk's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.