Razorpay pulseM

Update customer records when marketing contacts unsubscribe

When a subscriber unsubscribes in pulseM, update customer information in Razorpay to reflect communication preferences.

Try:

See all Razorpay + pulseM integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Razorpay Explore Razorpay →

Triggers
New customer

Fires when a new customer is created in Razorpay.

Subscription canceled

Fires when a subscription is canceled in Razorpay.

New invoice generated

Fires when a new invoice is generated in Razorpay.

Payment failed

Fires when a payment attempt fails in Razorpay.

Actions
Create customer

Creates a new customer in Razorpay.

Create subscription

Creates a new subscription in Razorpay.

Cancel subscription

Cancels an existing subscription in Razorpay.

Update customer

Updates a customer's billing details in Razorpay.

pulseM Explore pulseM →

Triggers
New review

Fires when a customer leaves a new review in pulseM.

Review updated

Fires when a review is edited or answered in pulseM.

New survey response

Fires when a customer answers a feedback survey in pulseM.

Actions
Send a review request

Invites a customer to leave a review with pulseM.

Create or update a customer

Adds or updates a customer contact in pulseM.

Reply to a review

Posts a public reply to a review in pulseM.

Segment new subscribers for onboarding campaigns When a new customer is created in Razorpay, automatically add them as a subscriber in pulseM to launch welcome sequences. See details
Target churned customers with re-engagement offers When a subscription is canceled in Razorpay, add the contact to a dedicated win-back segment in pulseM. See details

See all Razorpay + pulseM integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Update customer records when marketing contacts unsubscribe” between Razorpay and pulseM?

Yes — describe it in the box above and Knit's Integrations Agent researches Razorpay and pulseM's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does integrating pulseM and Razorpay improve campaign targeting?

You can automatically group users in pulseM based on subscription events in Razorpay, sending targeted messages for onboarding or churn prevention.

Can new billing customers be added directly to marketing lists?

Yes, whenever a customer is created in Razorpay, they can be added to the appropriate subscriber list or segment in pulseM.

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