When new case in Acquire, sync it to Reach 360.
When a new case is opened in Acquire, sync the customer context to Reach 360.
4.9/5 on G2·
Google for Startups Accelerator
How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Reach 360 Explore Reach 360 →
TriggersFires when a new course, class or program is created in Reach 360.
Fires when a student or learner enrolls in a course or class in Reach 360.
Fires when a learner completes a course or program in Reach 360.
Fires when a new user registers in Reach 360.
Enrolls a student or learner in a course or class in Reach 360.
Activates a learner or user account in Reach 360.
Issues a digital badge or certificate to a learner in Reach 360.
Acquire Explore Acquire →
TriggersFires when a new message is posted to a channel in Acquire.
Fires when a new channel is created in Acquire.
Fires when your team or a keyword is mentioned in Acquire.
Fires when a new file is shared in Acquire.
Posts a message to a channel in Acquire.
Sends a direct message to a specific person in Acquire.
Reacts to a message in Acquire.
Adds a user to a channel in Acquire.
More Reach 360 + Acquire workflows
Invite enrolled students to course channels
When a student enrolls in a course in Reach 360, automatically invite them to the dedicated class channel in Acquire.
See details
Post channel alerts for newly created courses
When an instructor creates a new course in Reach 360, automatically post an announcement message in Acquire to inform the team.
See details
Issue completion badges based on chat mentions
When a student is mentioned in a specific channel message in Acquire, automatically issue a course badge in Reach 360.
See details
See all Reach 360 + Acquire integrations → · Browse the full workflow library →
Common questions
Can Knit build “When new case in Acquire, sync it to Reach 360.” between Reach 360 and Acquire?
Yes — describe it in the box above and Knit's Integrations Agent researches Reach 360 and Acquire's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can students automatically join communication channels upon enrollment?
Yes, enrolling in a course in Reach 360 can automatically invite the student to the corresponding class discussion channel in Acquire.
How can instructors get notified about course completions?
When a student finishes a course in Reach 360, a direct message or channel alert can be sent immediately in Acquire.