Log inbound calls and missed calls in CRM

When an inbound call or missed call occurs in SOLAPI, automatically log the activity on the contact's record in re:catch.

Try:

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

re:catch Explore re:catch →

Triggers

New lead created

Fires when a new lead or contact is created in re:catch.

Deal stage changed

Fires when a deal moves to a new stage in re:catch.

Deal won

Fires when a deal is marked won in re:catch.

Contact updated

Fires when a field on a contact changes in re:catch.

Actions

Create or update contact

Creates or updates a contact in re:catch.

Create deal

Creates a new deal in re:catch.

Update deal stage

Moves a deal to a new stage in re:catch.

Log activity

Logs a call, email, or note against a record in re:catch.

SOLAPI Explore SOLAPI →

Triggers

New inbound SMS

Fires when a new text message is received in SOLAPI.

New call

Fires when a new call comes in or out through SOLAPI.

Missed call

Fires when a call is missed in SOLAPI.

Call recording ready

Fires when a call recording finishes processing in SOLAPI.

Actions

Send an SMS or MMS

Sends a text message through SOLAPI.

Place an outbound call

Starts an outbound call via SOLAPI.

Create or update a contact

Creates or updates a contact in SOLAPI.

Send a voice message

Sends a recorded voice message via SOLAPI.

Send text messages to newly created leads When a new lead is created in re:catch, automatically send a welcome SMS via SOLAPI to establish immediate contact. See details

Dispatch text confirmations on won deals When a deal is won in re:catch, send an automated SMS via SOLAPI to confirm details with the client. See details

See all re:catch + SOLAPI integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log inbound calls and missed calls in CRM” between re:catch and SOLAPI?

Yes — describe it in the box above and Knit's Integrations Agent researches re:catch and SOLAPI's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting re:catch and SOLAPI help track phone communications?

Inbound calls, text messages, and missed calls handled in SOLAPI can automatically log activities or update lead profiles directly inside re:catch.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in re:catch can prompt SOLAPI to send an automated SMS confirmation or message to the client.