Referral Factory 8x8

Referral Factory + 8x8 Integrations, Built by an AI Agent

Put Referral Factory + 8x8 to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Referral Factory and 8x8 below — describe the exact one you want above and the Agent builds it on demand.

Referral Factory + 8x8 Whenever a reward is issued in Referral Factory, capture the event details and sync them to 8x8 to notify your team or trigger communications. See details
Send instant text messages to newly captured leads When a prospective lead is captured in Referral Factory, automatically send a welcome text message using 8x8 to boost quick engagement. See details
Tag contacts in marketing workflows from inbound texts When a customer sends an inbound SMS to 8x8, automatically apply a tag to their profile in Referral Factory to refine their marketing segment. See details
Add missed callers to targeted nurture campaigns When a caller is missed in 8x8, create or update their contact in Referral Factory and enroll them into an automated follow-up campaign. See details

Browse the full workflow library →

Looking to achieve something else with Referral Factory and 8x8?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Referral Factory and 8x8

Everything Referral Factory and 8x8 can do inside a workflow — the triggers that start one and the actions that run when it fires.

Referral Factory Explore Referral Factory →

Referral Factory is a referral marketing platform that enables companies to build, manage, and track custom customer referral campaigns.

Triggers
New User

Triggers when a new user has been referred to your campaign. This is often called a new referred lead.

Reward Issued

Triggers when rewards issued via zapier.

Actions
Add New User

Automatically add new users to your referral campaign and send their unique referral link back.

Qualify User With Code

Triggers when a referred user successfully converts. This is when a referred lead becomes qualified.

Qualify User With Coupon

Triggers when a referred user successfully converts. Usually that happens when they used their coupons. This is when a referred lead becomes qualified.

Qualify User With Email

Triggers when a referred user successfully converts. This is when a referred lead becomes qualified.

8x8 Explore 8x8 →

8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.

Triggers
New Chat Apps Message Received

Triggers when a new chat app message is received.

New Delivery Receipt

Triggers when an SMS message has been delivered or rejected.

New SMS Received

Triggers when an SMS is sent to your virtual number.

Actions
Send Bulk SMS

Send bulk messages

Send Single Chat App Message

Sends a single chatapp message

Send Single SMS

Sends an SMS to a given phone number

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Referral Factory + 8x8

Is there a pre-built Referral Factory + 8x8 automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Referral Factory and 8x8's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Referral Factory or 8x8 connector?

No. The Agent works whether or not Referral Factory or 8x8 already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can inbound text messages update contact records in marketing campaigns?

Yes, receiving an SMS in 8x8 can automatically update contact details and apply relevant tags in Referral Factory.

How quickly can text messages be sent after a lead submits a form?

As soon as a lead is captured in Referral Factory, 8x8 can immediately send a welcome SMS or MMS to start the conversation.

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