Log brand interactions on CRM profiles

When new mentions occur on Facebook Pages, automatically log the activity directly onto the matching contact or lead in Referral Reactor.

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See all Referral Reactor + Facebook Pages integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Referral Reactor Explore Referral Reactor →

Triggers

New contact or lead

Fires when a new contact or lead is added to Referral Reactor.

Contact updated

Fires when a field on a contact changes in Referral Reactor.

Deal or record stage changed

Fires when a deal, case or record moves to a new stage in Referral Reactor.

Deal won

Fires when a deal is marked won in Referral Reactor.

Actions

Create or update contact

Creates or updates a contact in Referral Reactor.

Create deal

Creates a new deal in Referral Reactor.

Update record stage

Moves a deal or record to a new stage in Referral Reactor.

Log activity

Logs a call, email, or note against a record in Referral Reactor.

Facebook Pages Explore Facebook Pages →

Triggers

New post published

Fires when a post goes live from Facebook Pages.

New mention or comment

Fires when your brand is mentioned or a post gets a comment in Facebook Pages.

New tracked post found

Fires when Facebook Pages finds a new post, mention or creator matching what you track.

Actions

Create or schedule a post

Creates a post in Facebook Pages or adds it to the schedule.

Reply to a comment

Posts a reply to a comment in Facebook Pages.

Add to a list

Adds a creator, account or post to a list or campaign in Facebook Pages.

Create sales leads from social media comments When a user posts a comment or mention on Facebook Pages, automatically create or update a contact record in Referral Reactor for team follow-up. See details

Schedule promotional posts when deals are won When a deal reaches the won stage in Referral Reactor, automatically queue a celebratory update on Facebook Pages to highlight new client milestones. See details

See all Referral Reactor + Facebook Pages integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Log brand interactions on CRM profiles” between Referral Reactor and Facebook Pages?

Yes — describe it in the box above and Knit's Integrations Agent researches Referral Reactor and Facebook Pages's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can social media interactions generate CRM leads?

When someone mentions or comments on your profile in Facebook Pages, you can automatically create or update a lead profile in Referral Reactor.

Can closing a deal trigger a social post?

Yes, when a deal is marked won in Referral Reactor, you can automatically schedule or publish an announcement post on Facebook Pages.